Mail Message Goes Behind Main Window KInstead of Opening in Front

M

Mkate

I am working on a new Vista machine running Office 2007 applications. When I
try to open a message in Outlook, it goes behind the main window. When I
first boot up the computer, I may be successful in opening one possibly two
messages and viewing them normally; after that everything else goes behind
the main window.

It appears that something is set to always have this window forward and my
open messages behind. I have looked at all the settings that I am aware of
and cannot see anything.

If I try to click on the message tab on my task bar it will not switch
windows. To read an e-mail that I have opened, I have to minimize the
windows in front of the message until I can see the mail message I am trying
to read.

Has anyone else had this problem and can you share the fix for it?

Thanks very much for your response.
 
M

Mkate

Hello Diane,

Thank you for your message and the URL. I did review the site. I finally
contacted my IT department and they sent me a Outlook tool link (via a chat
session) to run on my machine. This tool cleaned out my Registry and
everything is running normal again.

I appreciate your quick response.
--
Mkate


Diane Poremsky said:
Do you have any addins installed? Does it work correctly if you open
outlook in safe mode?

I'm not sure if http://support.microsoft.com/kb/957692/en-us applies.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Mkate said:
I am working on a new Vista machine running Office 2007 applications.
When I
try to open a message in Outlook, it goes behind the main window. When I
first boot up the computer, I may be successful in opening one possibly
two
messages and viewing them normally; after that everything else goes behind
the main window.

It appears that something is set to always have this window forward and my
open messages behind. I have looked at all the settings that I am aware
of
and cannot see anything.

If I try to click on the message tab on my task bar it will not switch
windows. To read an e-mail that I have opened, I have to minimize the
windows in front of the message until I can see the mail message I am
trying
to read.

Has anyone else had this problem and can you share the fix for it?

Thanks very much for your response.
 
S

SaintCheap

Hi Mkate,

some of my users are having the same problem. Can you tell when outlook tool
is that? where i can find it? Many Thanks.

Rgds,
Andy

Mkate said:
Hello Diane,

Thank you for your message and the URL. I did review the site. I finally
contacted my IT department and they sent me a Outlook tool link (via a chat
session) to run on my machine. This tool cleaned out my Registry and
everything is running normal again.

I appreciate your quick response.
--
Mkate


Diane Poremsky said:
Do you have any addins installed? Does it work correctly if you open
outlook in safe mode?

I'm not sure if http://support.microsoft.com/kb/957692/en-us applies.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Mkate said:
I am working on a new Vista machine running Office 2007 applications.
When I
try to open a message in Outlook, it goes behind the main window. When I
first boot up the computer, I may be successful in opening one possibly
two
messages and viewing them normally; after that everything else goes behind
the main window.

It appears that something is set to always have this window forward and my
open messages behind. I have looked at all the settings that I am aware
of
and cannot see anything.

If I try to click on the message tab on my task bar it will not switch
windows. To read an e-mail that I have opened, I have to minimize the
windows in front of the message until I can see the mail message I am
trying
to read.

Has anyone else had this problem and can you share the fix for it?

Thanks very much for your response.
 
D

Diane Poremsky [MVP]

what addins do they have installed? An addin causes it - I think the plaxo
one.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


SaintCheap said:
Hi Mkate,

some of my users are having the same problem. Can you tell when outlook
tool
is that? where i can find it? Many Thanks.

Rgds,
Andy

Mkate said:
Hello Diane,

Thank you for your message and the URL. I did review the site. I
finally
contacted my IT department and they sent me a Outlook tool link (via a
chat
session) to run on my machine. This tool cleaned out my Registry and
everything is running normal again.

I appreciate your quick response.
--
Mkate


Diane Poremsky said:
Do you have any addins installed? Does it work correctly if you open
outlook in safe mode?

I'm not sure if http://support.microsoft.com/kb/957692/en-us applies.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I am working on a new Vista machine running Office 2007 applications.
When I
try to open a message in Outlook, it goes behind the main window.
When I
first boot up the computer, I may be successful in opening one
possibly
two
messages and viewing them normally; after that everything else goes
behind
the main window.

It appears that something is set to always have this window forward
and my
open messages behind. I have looked at all the settings that I am
aware
of
and cannot see anything.

If I try to click on the message tab on my task bar it will not
switch
windows. To read an e-mail that I have opened, I have to minimize
the
windows in front of the message until I can see the mail message I am
trying
to read.

Has anyone else had this problem and can you share the fix for it?

Thanks very much for your response.
 
S

SaintCheap

Thanks for your reply, Diane, but our users don't have the plaxo installed.
you have any other idea?

Diane Poremsky said:
what addins do they have installed? An addin causes it - I think the plaxo
one.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


SaintCheap said:
Hi Mkate,

some of my users are having the same problem. Can you tell when outlook
tool
is that? where i can find it? Many Thanks.

Rgds,
Andy

Mkate said:
Hello Diane,

Thank you for your message and the URL. I did review the site. I
finally
contacted my IT department and they sent me a Outlook tool link (via a
chat
session) to run on my machine. This tool cleaned out my Registry and
everything is running normal again.

I appreciate your quick response.
--
Mkate


:

Do you have any addins installed? Does it work correctly if you open
outlook in safe mode?

I'm not sure if http://support.microsoft.com/kb/957692/en-us applies.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I am working on a new Vista machine running Office 2007 applications.
When I
try to open a message in Outlook, it goes behind the main window.
When I
first boot up the computer, I may be successful in opening one
possibly
two
messages and viewing them normally; after that everything else goes
behind
the main window.

It appears that something is set to always have this window forward
and my
open messages behind. I have looked at all the settings that I am
aware
of
and cannot see anything.

If I try to click on the message tab on my task bar it will not
switch
windows. To read an e-mail that I have opened, I have to minimize
the
windows in front of the message until I can see the mail message I am
trying
to read.

Has anyone else had this problem and can you share the fix for it?

Thanks very much for your response.
 

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