mail marked junk continues to get through to my inbox

[Guest]

I have my junk mail options set to filter my mail at the highest level, yet
no matter how many times I identify or RE-identify a sender as junk and add
them to my blocked users list I continue to receive mail from them. I was
under the impression that all blocked users could be directed to my recycle
bin and permanently deleted upon receipt.

 

[Guest]

From the information in your request the information below may help:

Most junkmail senders do not use the same address but a similar address. See:
http://infoservices.palomar.edu/mail/outlook_junkmail.htm

Note the section: Some junk mailers change the sender name automatically for
every message. If you add full e-mail addresses to your Blocked list, such as
(e-mail address removed), you may see spam the next day from (e-mail address removed).
The part of an e-mail address after the @ sign is called the domain. It
identifies the computer or network on the Internet that was used to send the
message. You'll be glad to know that by using a domain name in your blocked
list, you can, for example, avoid all messages from "adatum.com."

On the other hand, if "@adatum.com" means mail to or from someone you
know, you don't want any of those messages to go to the Junk E-mail folder.
Including the domain name on your Safe lists will allow all messages with
that domain to pass directly to your Inbox.

Hope this helps. If this did not resolve your issue please let us know.