Can't Get Outlook to Restore Emails Marked as Junk

P

pflickner

Outlook is stripping my emails even after they are marked as not junk. I get
that this is important to do if the emails are viral, but I've marked emails
as not junk and they still show up that way. I've gone so far as to turn off
the junk email filter and still I get the stripped emails. They are not in
the blocked sender list either.

Yes, I checked the options. I am on Internet security (not Restricted or
anything else), the options for not displaying images are unchecked, I went
so far as to even add the items to the Safe Senders list. Nothing. I've
gone through every single option I can think of and nothing changes. The
email looks great on gmail, then when it downloads, Outlook strips it. What
gives? How do I fix this?
 
P

pflickner

I mean, instead of displaying the page as html, it gives me a ton of links
between <>, like <http://www.dhcd.virginia.gov/> instead of showing me the
page as normal. I get to see a bunch of links instead of the page, like this:

Please remember to add Avon.com ([email protected]) to your address
book to continue receiving our emails in your mailbox. If you cannot
view this email, please click here
<http://link.p0.com/u.d?TYGtuzq00-6T4pZeaL=91> .
<http://link.p0.com/u.d?bYGtuzq00-6T4pZeaU=101>
<http://link.p0.com/u.d?A4Gtuzq00-6T4pZeaR=111>
<http://link.p0.com/u.d?f4Gtuzq00-6T4pZeaa=121>
<http://link.p0.com/u.d?AYGtuzq00-6T4pZebn=131>
<http://link.p0.com/u.d?MYGtuzq00-6T4pZebg=141>
<http://images.postdirect.com/master/6/667623/spacer.gif>

Outlook is stripping the images and HTML I would normally see (and can see
before it is downloaded), then converts it to this garbage. Does that help?

Diane Poremsky {MVP} said:
What exactly is getting 'stripped'? Outlook doesn't have such a feature. Are
you using a antispam filter other than Outlook?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


pflickner said:
Outlook is stripping my emails even after they are marked as not junk. I
get
that this is important to do if the emails are viral, but I've marked
emails
as not junk and they still show up that way. I've gone so far as to turn
off
the junk email filter and still I get the stripped emails. They are not in
the blocked sender list either.

Yes, I checked the options. I am on Internet security (not Restricted or
anything else), the options for not displaying images are unchecked, I
went
so far as to even add the items to the Safe Senders list. Nothing. I've
gone through every single option I can think of and nothing changes. The
email looks great on gmail, then when it downloads, Outlook strips it.
What
gives? How do I fix this?
 
D

Diane Poremsky {MVP}

You may have read all in plain text enabled. This is in tools, trust center
in Outlook 2007. In Outlook 2003, go to Tools, Options, Preferences, E-mail
options and check the option to read all mail as plain text.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


pflickner said:
I mean, instead of displaying the page as html, it gives me a ton of links
between <>, like <http://www.dhcd.virginia.gov/> instead of showing me the
page as normal. I get to see a bunch of links instead of the page, like
this:

Please remember to add Avon.com ([email protected]) to your address
book to continue receiving our emails in your mailbox. If you cannot
view this email, please click here
<http://link.p0.com/u.d?TYGtuzq00-6T4pZeaL=91> .
<http://link.p0.com/u.d?bYGtuzq00-6T4pZeaU=101>
<http://link.p0.com/u.d?A4Gtuzq00-6T4pZeaR=111>
<http://link.p0.com/u.d?f4Gtuzq00-6T4pZeaa=121>
<http://link.p0.com/u.d?AYGtuzq00-6T4pZebn=131>
<http://link.p0.com/u.d?MYGtuzq00-6T4pZebg=141>
<http://images.postdirect.com/master/6/667623/spacer.gif>

Outlook is stripping the images and HTML I would normally see (and can see
before it is downloaded), then converts it to this garbage. Does that
help?

Diane Poremsky {MVP} said:
What exactly is getting 'stripped'? Outlook doesn't have such a feature.
Are
you using a antispam filter other than Outlook?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


pflickner said:
Outlook is stripping my emails even after they are marked as not junk.
I
get
that this is important to do if the emails are viral, but I've marked
emails
as not junk and they still show up that way. I've gone so far as to
turn
off
the junk email filter and still I get the stripped emails. They are not
in
the blocked sender list either.

Yes, I checked the options. I am on Internet security (not Restricted
or
anything else), the options for not displaying images are unchecked, I
went
so far as to even add the items to the Safe Senders list. Nothing.
I've
gone through every single option I can think of and nothing changes.
The
email looks great on gmail, then when it downloads, Outlook strips it.
What
gives? How do I fix this?
 
P

pflickner

No, I don't.

Diane Poremsky {MVP} said:
You may have read all in plain text enabled. This is in tools, trust center
in Outlook 2007. In Outlook 2003, go to Tools, Options, Preferences, E-mail
options and check the option to read all mail as plain text.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


pflickner said:
I mean, instead of displaying the page as html, it gives me a ton of links
between <>, like <http://www.dhcd.virginia.gov/> instead of showing me the
page as normal. I get to see a bunch of links instead of the page, like
this:

Please remember to add Avon.com ([email protected]) to your address
book to continue receiving our emails in your mailbox. If you cannot
view this email, please click here
<http://link.p0.com/u.d?TYGtuzq00-6T4pZeaL=91> .
<http://link.p0.com/u.d?bYGtuzq00-6T4pZeaU=101>
<http://link.p0.com/u.d?A4Gtuzq00-6T4pZeaR=111>
<http://link.p0.com/u.d?f4Gtuzq00-6T4pZeaa=121>
<http://link.p0.com/u.d?AYGtuzq00-6T4pZebn=131>
<http://link.p0.com/u.d?MYGtuzq00-6T4pZebg=141>
<http://images.postdirect.com/master/6/667623/spacer.gif>

Outlook is stripping the images and HTML I would normally see (and can see
before it is downloaded), then converts it to this garbage. Does that
help?

Diane Poremsky {MVP} said:
What exactly is getting 'stripped'? Outlook doesn't have such a feature.
Are
you using a antispam filter other than Outlook?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Outlook is stripping my emails even after they are marked as not junk.
I
get
that this is important to do if the emails are viral, but I've marked
emails
as not junk and they still show up that way. I've gone so far as to
turn
off
the junk email filter and still I get the stripped emails. They are not
in
the blocked sender list either.

Yes, I checked the options. I am on Internet security (not Restricted
or
anything else), the options for not displaying images are unchecked, I
went
so far as to even add the items to the Safe Senders list. Nothing.
I've
gone through every single option I can think of and nothing changes.
The
email looks great on gmail, then when it downloads, Outlook strips it.
What
gives? How do I fix this?
 

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