Lost pairing ability with my MS Bluetooth mouse


J

JP

Upto about 10 days ago my MS Bluetooth Notebook Mouse 5000 paired with
the built-in BT of my HP tx1000 series tablet notebook just fine, but at
one point the notebook no longer recognized the mouse and zince then it
does not show up in the BT devices screen when I try to add the mouse
manually. The OS is Vista Home Premium and the notebook uses the
Broadcom 6.2 driver. I know the mouse is OK because I can pair it with
the BT on my desktop PC. I figure the problem was caused by one of the
automatic Vista updates but it's too late to go to do a restore that
far. I just about tried everything except HP's email support that is
pretty worthless, based on my prior experience with them. Anybody here
has a tip for me to try?
 
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B

bigjim

will you notebook pair with anything else. If not then there is your
problem.
The bluetooth card could be bad or like you stated it was caused by an
update.
You could try going into device manager and remove the bluetooth devices and
reboot
and it might reload the drivers.
 
C

Camper

JP said:
Upto about 10 days ago my MS Bluetooth Notebook Mouse 5000 paired with the
built-in BT of my HP tx1000 series tablet notebook just fine, but at one
point the notebook no longer recognized the mouse and zince then it does
not show up in the BT devices screen when I try to add the mouse manually.
The OS is Vista Home Premium and the notebook uses the Broadcom 6.2
driver. I know the mouse is OK because I can pair it with the BT on my
desktop PC. I figure the problem was caused by one of the automatic Vista
updates but it's too late to go to do a restore that far. I just about
tried everything except HP's email support that is pretty worthless, based
on my prior experience with them. Anybody here has a tip for me to try?


I seem to remember other people having similar problem after updating with
service Pack 2. Try looking on HPs or broadcom's site for an newer driver.

Camper
 
B

+Bob+

I seem to remember other people having similar problem after updating with
service Pack 2. Try looking on HPs or broadcom's site for an newer driver.

Camper

Definitely... many problems in that area after SP2.
 
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J

JP

Camper said:
I seem to remember other people having similar problem after updating
with service Pack 2. Try looking on HPs or broadcom's site for an
newer driver.

I've been there, done that ... The Broadcom site refers all end users to
the respective OEM site and the HP site has drivers that are 2-3 year
old; the same ones I am running now.
 

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