Lost Office suite

[melofellow]

I purchased an HP computer several years ago. It came with MS Office (Word,
Excel, PPT, Outlook) installed for a trial period. I purchased the product
before the end of the trial period.
Recently my hard drive crashed and I lost my Office Suite. I had a new hard
drive installed, but how do I get the programs back? There was never a CD
with the programs on them.

 

[R. McCarty]

Did your purchase of Office go through HP or Microsoft ? When you
made the purchase did you print out the online receipt ? There should
have been a Product Key ( 25 characters in groups of 5 ) that was
sent to you to validate your Office install. That would have probably
been sent to you via email.

You'll need to contact whomever you made the purchase with and try
to locate your transaction. Beyond that you'll need to have them send
you a installation disk ( which may not be possible if the Office version
is as old as you state ).

 

[ANONYMOUS]

If you bought the license key online then you should have the serials somewhere
in your emails unless you have deleted them. Assuming you have the serial
number somewhere in the emails then I suggest try to download the trial version
(this should be similar to the one you actually paid for - Home & Student,
small business etc. etc.).

Once you have done this and installed it on your system, try to insert your key
which you paid for and this should activate without any problems.

If this works, then I suggest either make a copy of the downloaded package on
to CD/DVD and also, write down the serial key with Permanent Marker on top your
media so that it doesn't get lost again.

Alternatively, you can contact MS to buy the media by paying a handling fee of
about $30. But this is only good IF YOU HAVE YOUR SERIAL NUMBER otherwise it
is futile contacting MS because they won't help you and most probably you will
start shouting at them!.

hth

 

[Nonny]

If you bought the license key online then you should have the serials somewhere
in your emails unless you have deleted them.

Assuming you have the serial
number somewhere in the emails then I suggest try to download the trial version
(this should be similar to the one you actually paid for - Home & Student,
small business etc. etc.).

Once you have done this and installed it on your system, try to insert your key
which you paid for and this should activate without any problems.

If this works, then I suggest either make a copy of the downloaded package on
to CD/DVD and also, write down the serial key with Permanent Marker on top your
media so that it doesn't get lost again.

Alternatively, you can contact MS to buy the media by paying a handling fee of
about $30. But this is only good IF YOU HAVE YOUR SERIAL NUMBER otherwise it
is futile contacting MS because they won't help you and most probably you will
start shouting at them!.

hth

 

[ANONYMOUS]

Or unless they were on the old hard drive that was replaced <cough>

Point taken. I always keep my emails on Google (and download them as
well for off-line reading) . google, hotmail, yahoo, aim etc all give
you unlimited space to collect all the apam you can get in your inbox or
bulk folder. I have nearly 50,000 emails in temp folder which are all
spam but I keep them hoping that one day google will block my account
for storing lots of emails. this would alert spammers not to send me
anything because their emails will bounce!

 

[Big Al]

Point taken. I always keep my emails on Google (and download them as
well for off-line reading) . google, hotmail, yahoo, aim etc all give
you unlimited space to collect all the apam you can get in your inbox or
bulk folder. I have nearly 50,000 emails in temp folder which are all
spam but I keep them hoping that one day google will block my account
for storing lots of emails. this would alert spammers not to send me
anything because their emails will bounce!

I always keep the mobo box and put all docs, receipts, cd's, floppies,
manuals etc in that box. When I build a new machine and move
hardware. Its not a paperless world here. I print those important
items and store them.

Of course this isn't helping melofellow.

 

[R. McCarty]

It does HELP. Computer users never cease to amaze me at how
they can so carelessly pitch things like Product Keys, Install CDs
and other vital items.

I used to give customers a zippered CD pouch to put CDs into.
That was pointless because they then proceed to loose the packet
the disks are stored in.

Sometimes when these users turn up here looking for a "Magic Fix"
you want to send them to Detention Hall for being a Slacker.
('Back to the Future', - I think ).

 

[HeyBub]

I purchased an HP computer several years ago. It came with MS Office
(Word, Excel, PPT, Outlook) installed for a trial period. I purchased
the product before the end of the trial period.
Recently my hard drive crashed and I lost my Office Suite. I had a
new hard drive installed, but how do I get the programs back? There
was never a CD with the programs on them.

Contact Microsoft. You can purchase Office Ultimate 2007 for a bit over
$600. Lesser versions - with lesser capabilities (do not want) - can be had,
if you're a piker, for less money.

 

[DL]

Bouncing spam will not alert spammers since the majority will be mailing
from a compromised PC & with a junk return address. You might as well delete
your 50k of mails, its a complete waste of space

 

[DL]

You can only contact MS if you can provide proof of ownership.
Office2003 is no longer avilable for legal download, except maybe on technet

 

[ANONYMOUS]

Bouncing spam will not alert spammers since the majority will be mailing
from a compromised PC & with a junk return address. You might as well delete
your 50k of mails, its a complete waste of space

This might be true but this emailer <<[email protected]> keep
sending me blank emails once every week. The same ISP is used to send me spam
messages about 1 every 7 minutes or so. In a day I get about 100 emails which
are nothing but rubbish about how I can elongate my private parts or how I can
buy Canadian Medical Products or something.

I am presuming that they are checking whether there is any point in sending
emails to my account: I deleted my email and replaced with xxxxxxx in the
following header:

X-Apparently-To: (e-mail address removed) via 217.146.188.115; Fri, 30 May 2008
20:59:53 +0000
X-YahooFilteredBulk: 88.235.198.16
X-Originating-IP: [88.235.198.16]
Return-Path: <[email protected]>
Authentication-Results: mta815.mail.ukl.yahoo.com from=; domainkeys=neutral (no
sig)
Received: from 88.235.198.16 (HELO localhost) (88.235.198.16) by Message-Id:
<200805278[6
Content-Length: 0

 

[Bob Harris]

An alternative is to download and install Open Office, which has many of the
functions of Microsoft Office and can read/write common MS Office formats.
Also, it is free.

http://www.openoffice.org/

Another alternative spreadsheet, but not entire office suite, is GNUMERIC.
It is also free:

http://www.gnome.org/projects/gnumeric/

 

[HeyBub]

An alternative is to download and install Open Office, which has many
of the functions of Microsoft Office and can read/write common MS
Office formats. Also, it is free.

http://www.openoffice.org/

Another alternative spreadsheet, but not entire office suite, is
GNUMERIC. It is also free:

So is a used blow-up doll.

While a vinyl woman may be adequate for some people, it's not the same
thing.