Lost Icons

[Guest]

We updated internet explorer. Now I cant restore the Icons or the start or
menu bar for windows xp. The wallpaper is there but I have to use task
manager to use my computer and not everything is available. HELP please.

 

[Ron Badour]

Have you checked to see if there is a restore point that is dated prior to
the onset of the problem?

 

[Guest]

Hi Ron,
I did try a restore point from about a month ago and it did not change. I'm
not sure why that didnt work. Thanks

 

[Ron Badour]

Can you boot in safe mode? If so, perhaps you can identify the update and
uninstall it.

 

[WTC]

We updated internet explorer. Now I cant restore the Icons or the
start or menu bar for windows xp. The wallpaper is there but I have
to use task manager to use my computer and not everything is
available. HELP please.

Hi dale1959,

Open the Task Manager. From the File menu select "New Task".Type
"explorer.exe" without the quotes. Your desktop should now appear.
Un-install the Internet Explorer update that /may/ have caused this
situation by using Add / Remove Programs which can found in the Control
Panel.

Was the update a security update for IE or IE6 to IE7 upgrade?

 

[Guest]

Thanks, I went back and restored from may and that did work. The first time I
went back to the last week of june, and that did not work. Thanks for all the
replys.

 

[WTC]

Thanks, I went back and restored from may and that did work. The
first time I went back to the last week of june, and that did not
work. Thanks for all the replys.

Hi dale1959,

You're welcome.