sudden disappearance of desktop and task bar

J

jmcclain

A family member has suddenly experienced a sudden change.

When the PC is booted, we see the XP splash screen, and then the desktop
shows with icons and task bar at the bottom.

After about 10 seconds, the icons and task bar disappear, flash on and off
2-3 times, and then he is left with just the wallpaper image and mouse cursor.

The cursor/mouse behaves normally and the machine does not seem to be locked
up or frozen.

He was able to <ctrl / alt / delete> and shut the machine down normally, but
the problem persists.

The machine is 3 years old, but I doubt it has seen many update as he just
switched to high-speed internet in the last week.

Any ideas or suggestions would be appreciated.

Thanks

Jon
 
M

Maribel

How do I run this script, since I cannot use the computer. I will try Safe
mode, but if there's another way, let me know. And do I need to back up any
data first?

Thanks
 
J

ju.c

Open the 'Task Manager' again and see if explorer.exe is there. If so, then PaulM's script is of no
use.

If the explorer.exe process is there, end it. Then restart it by selecting, in Task Manager, File >
New Task - enter explorer.exe

Now what happens?


ju.c
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Desktop "disappears"?? 5
no task bar, no icons on desktop, safe mode doesn't work, etc 1
Task Bar Issue 2
Power Meter and volume Control in Task Bar 2
Task bar with autohide covers system tray popup messages 5
No icons, No task bar, Nothing but a mouse pointer on a black desk 18
Strange behavior of the Task Bar in XP Pro 3
Removing Icons from Task Bar 3

Top