Lost folder in IE 7

[Lorraine W]

IE7 hung when I was trying to delete a message. I had to eventually reset
my computer as everything was totally locked. When I rebooted and started
IE7, the folder I had been trying to delete a message from was gone.

I looked in my store folder and it shows up there with 1,442 KB. Is there
any way I can get these messages back into IE?

 

[PA Bear]

IE7 or OE6?

 

[Lorraine W]

Oops... apologies - that should have read OE6 - in all cases. (having a
senior moment)

Lorraine


| IE7 or OE6?
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)
| AumHa VSOP & Admin; DTS-L.org
|
| Lorraine W wrote:
| > IE7 hung when I was trying to delete a message. I had to eventually
reset
| > my computer as everything was totally locked. When I rebooted and
started
| > IE7, the folder I had been trying to delete a message from was gone.
| >
| > I looked in my store folder and it shows up there with 1,442 KB. Is
there
| > any way I can get these messages back into IE?
|

 

[PA Bear]

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

 

[Lorraine W]

Thank you so much PA Bear, I got all my messages in that folder back.

I'm not exactly sure what you meant by the statement below, but I haven't
had the time to read all of the info in your many links (for which I thank
you again). I will save your reply and links to follow up on when I have a
bit more time.

Thanks again,

Lorraine


----- Original Message -----
From: "PA Bear" <[email protected]>
Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
Sent: Friday, June 08, 2007 3:32 PM
Subject: Re: Lost folder in IE 7



| Avoiding Such Corruption in Future:
|
| - Don't use Inbox or Sent Items to archive messages. Move them to local
| folders created for this purpose.
|

 

[PA Bear]

YW.

Don't save hundreds/thousands of messages you want to keep (archive) in your
Inbox folder. Don't save messages in Sent Items folder for more than a day
or so.

Create new OE folders to archive messages and move messages in Inbox and
Sent Items to these folders on a regular basis (e.g., daily).

Empty Deleted Items folder daily.

Compact all OE folders at least one a week.
--
~PA Bear

Thank you so much PA Bear, I got all my messages in that folder back.

I'm not exactly sure what you meant by the statement below, but I haven't
had the time to read all of the info in your many links (for which I thank
you again). I will save your reply and links to follow up on when I have
a
bit more time.

PA Bear wrote

<snip>

 

[Lorraine W]

Thanks very much for the info. PA Bear. I am currently doing what you have
explained here, although perhaps not to the extent that I should. I clean
out my inbox and sent items about once a week or so, depending on the amount
of msgs. I have. Will now do it oftener.

Thanks again.

Lorraine

| YW.
|
| Don't save hundreds/thousands of messages you want to keep (archive) in
your
| Inbox folder. Don't save messages in Sent Items folder for more than a
day
| or so.
|
| Create new OE folders to archive messages and move messages in Inbox and
| Sent Items to these folders on a regular basis (e.g., daily).
|
| Empty Deleted Items folder daily.
|
| Compact all OE folders at least one a week.
| --
| ~PA Bear