Lost Contacts Vista Mail

[skibuz]

Gary,
Thank you so much for hanging in there with me through this mess. I will
certainly research Windows Live Mail. This is the first I have ever heard of
Windows Live Mail and it may certainly be an option.

One more question for you. My Dell Inspiron 1525 is only about 8 months
old. Should I go to Dell if I want to pursue this? Or do you think it is a
Microsoft issue? What would you do from here if you were me?

I guess I'll just give up on retrieving my current Contact list that just
disappeared.....................

Thanks again!

 

[Gary VanderMolen]

You can try Dell's tech support, but I doubt they will help you.
They'll say it is a Microsoft problem. It certainly does not look
like a hardware problem.

If you do upgrade to Windows Live Mail, save that CSV contacts file
because Windows Live Mail Contacts may be able to import it.

 

[skibuz]

Part of Mystery Solved! I was contemplating contacting Microsoft Vista
support when I made a discovery! I right clicked on the Contacts folder and
clicked properties. There is a LOCATION tab that showed the Hierarchy of
Manilla Folders going down 4 levels to the Blue Contacts folder. I changed
it to C:\Users\{Username}\Contacts and the problem went away. From there I
could delete the contacts and then delete the extra Manilla Folders. Then,
when I imported the .WAB file from Outlook Express, the addresses came across
fine and in the correct folder (without the Extra Manilla Folders)! YYIIPPEE
I have no clue as to how that hierarchy got changed, but I suppose stranger
things have happened.

Wanted to close the loop in case someone else ran into the same situation.
Thanks again for all of your help and support!

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.
It is a mystery as to how that "Location" parameter got changed.
I've never run across that before.

 

[Gary VanderMolen]

Did you look in the location where the Contacts folder should
have been?
C:\Users\username\Contacts.

 

[Gary VanderMolen]

Go to that folder on your hard drive and right-click on it.
Select Properties, Location. Correct the location if necessary
to reflect the C:\Users\{username}\Contacts location.

 

[skibuz]

Got it ~ Thank you very much!

Go to that folder on your hard drive and right-click on it.
Select Properties, Location. Correct the location if necessary
to reflect the C:\Users\{username}\Contacts location.

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.