Lost CD & DVD burners.

[Guest]

Just after an XP update I lost my CD and DVD burners. When I try to access
them with "MY Computer" I get a "D: (or F\ is not accessable. Incorrect
function." Both peices of hardware are recognized by my bios during setup.
I have hours of video backed up for burning. Please HELP!

 

[Carey Frisch [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve your issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| Just after an XP update I lost my CD and DVD burners. When I try to access
| them with "MY Computer" I get a "D: (or F\ is not accessable. Incorrect
| function." Both peices of hardware are recognized by my bios during setup.
| I have hours of video backed up for burning. Please HELP!

 

[Guest]

What burning software do you use, has it been updated lately..?
A good read with support links..
http://aumha.org/win5/a/xpcd.php
Check the error code in device manager for both drives, see explanations
here..
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123
j;-j

 

[John7]

Just after an XP update I lost my CD and DVD burners. When I try to access
them with "MY Computer" I get a "D: (or F\ is not accessable. Incorrect
function." Both peices of hardware are recognized by my bios during setup.
I have hours of video backed up for burning. Please HELP!

Hi,

Delete both drives in hardware management.
Rightclick This Computer at top and Scan for New Hardware.
Should find both drives again.

HTH,
John7