Start with DLL registration. Proceed to next method if one fails to
resolve
the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show
as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed
XP
CD (if available).
Comprehensive rebuild of Help Center: Posted by Rebecca Chen[MS]
Click Start, click Run and type CMD, and click OK.
In Command Prompt, type the following commands and press Enter after each
line: (Alternately, create a Batch file and run.)
net stop helpsvc
cd /d %windir%\pchealth\helpctr
rd packagestore /s /q
rd installedskus /s /q
cd binaries
start /w helpsvc /svchost netsvcs /regserver /install
start /w helpsvc /register
Note: The "start /w helpsvc /svchost netsvcs /regserver /install" command
line reinstalls Help and Support, which may take several minutes.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
It will simply not start. From MacAfee I receive an error message. From
other applications no error messages.
Ramesh said:
Andrea,
What happens when you attempt to launch the Help and Support Center?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
I lost access to Help for Widows, McAfeeViruscan , McAfeeFirewall and
many
other applications.
OS XP pro SP2, updated.
PCHealth foldr files are there. Registry key also. Help Service activated
and running.It seem I do not have access to any HTLM location for "Help".
Hope I do not have to format.
Thanks in advance,
Andrea
