Administrator lost registry update/access capabilities

[JHB]

Hi:

I just got my computer back after it had its hard drive formatted and
windows XP reinstalled, and am in the process of trying to reinstall
all all my software including Office 2000.

I installed Office 2000 a couple of days ago, and it worked fine.

Once things were set I felt I didn't like the name I had been given,
and changed it (just the name). I still have administrator rights
(according to the notation by my name), but am getting a message from
Office that "Application must be installed to be run. Install it using
setup from the location where you originally installed the
application". I uninstalled and reinstalled office, but to no avail. I
have also tried to change some of the startup applications, and have
been told I don't have access to the registry.

I appear to have lost the ability to update the registry (a serious
issue)), but no one seems to know how I can get it back. I have
changed my name back to the name that was originally used, but even
that doesn't work.

I am stuck..

I am not a tech type, so any help would be appreciated.

Thanks

John Baker

 

[Shenan Stanley]

Hi:

I just got my computer back after it had its hard drive formatted
and windows XP reinstalled, and am in the process of trying to
reinstall all all my software including Office 2000.

I installed Office 2000 a couple of days ago, and it worked fine.

Once things were set I felt I didn't like the name I had been given,
and changed it (just the name). I still have administrator rights
(according to the notation by my name), but am getting a message
from Office that "Application must be installed to be run. Install
it using setup from the location where you originally installed the
application". I uninstalled and reinstalled office, but to no
avail. I have also tried to change some of the startup
applications, and have been told I don't have access to the
registry.

I appear to have lost the ability to update the registry (a serious
issue)), but no one seems to know how I can get it back. I have
changed my name back to the name that was originally used, but even
that doesn't work.

I am stuck..

I am not a tech type, so any help would be appreciated.

In what way did you 'change your name'?

 

[JHB]

In what way did you 'change your name'?

Thanks for responding.

The name given to me (as sole user and administrator) was :JOHN
I changed it to John Baker

I used the control panel..user accounts functions.

I did try and reset the name the same way, but it didn't change my
inability to access the register.

I also recently set up another account on the same machine (with
administrator priviledges) and that worked for installing office!
However I dont want to run two accounts on here, hence I want to
recover my ability on the first account.

 

[Jose]

Thanks for responding.

The name given to me (as sole user and administrator) was :JOHN
I changed it to John Baker

I used the control panel..user accounts functions.

I did try and reset the name the same way, but it didn't change my
inability to access the register.

I also recently set up another account on the same machine (with
administrator priviledges) and that worked for installing office!
However I dont want to run two accounts on here, hence I want to
recover my ability on the first account.

The error message generates a lot of hits with a Google search and
they all point back to a defective MS Office installation. It was
either installed wrong or mysteriously quit working (and quite
suddenly).

I can't find a solution that makes good sense, and I looked. They are
too old, network installs, wrong OS, or no solution or an unpleasant
solution - like trash you user account and recreate it. Maybe that is
okay for you since you are reinstalling anyway and you know a new user
account works.

I suspect the local user registry (HKCU) for your user name is broken
but can't find the quick fix.

You might be better served by trying an Office 2000 group. Chances
are they have seen this one before.

Maybe someone else has another idea by now.

Jose

 

[JHB]

The error message generates a lot of hits with a Google search and
they all point back to a defective MS Office installation.  It was
either installed wrong or mysteriously quit working (and quite
suddenly).

I can't find a solution that makes good sense, and I looked.  They are
too old, network installs, wrong OS, or no solution or an unpleasant
solution - like trash you user account and recreate it.  Maybe that is
okay for you since you are reinstalling anyway and you know a new user
account works.

I suspect the local user registry (HKCU) for your user name is broken
but can't find the quick fix.

You might be better served by trying an Office 2000 group.  Chances
are they have seen this one before.

Maybe someone else has another idea by now.

Jose

Thanks for yur efforts. I too did a google, but got no helpful
responses. U have never run into this before, but there is always a
first time!