Losing internet connection

[gary]

My Internet connection gets "lost" 20-30+ times a day.

A red "X" appears on the Earthlink icon (in the system tray).
Clicking on the Earthlink icon displays a box containing a number of
entries. Clicking "Get Connected" restores the connection to the
Internet.

How can I determine why the connection gets lost? Is there a "log"
that I can look at?

 

[Ghostrider]

My Internet connection gets "lost" 20-30+ times a day.

A red "X" appears on the Earthlink icon (in the system tray).
Clicking on the Earthlink icon displays a box containing a number of
entries. Clicking "Get Connected" restores the connection to the
Internet.

How can I determine why the connection gets lost? Is there a "log"
that I can look at?

Usually, the lack of activity between the computer and the ISP is
enough to "time out" the connection, resulting in the disconnect.
The interval could be pre-set by the ISP's administration or it can
also depend on the demand for internet service at the ISP. If one
wants more regularity with a connection, then there are various types
of connect services, ranging from dial-up to direct, dedicaed fibre-
optics. It's just a matter of buying the right service.

 

[DL]

and can equally be caused by a faulty modem or router

 

[Tests]

If it's Cable or DSL line noise may be the culprit. Call your ISP and have
them do some tests.

 

[sgopus]

you can check your event log with admin tools and event viewer.
is this a DSL or dial up connection?

what kind of firewall do you use? software or hardware or combo?
check your cpu Performance