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[Rich]

Looking at a PC for a friend. When starting the PC the
welcome screen appears with her profile 'Owner'. When she
clicks on this it will start to load settings, flashes a
wallpaper, then goes to saving settings and is back on the
Welcome screen. Trying to start in safe mode does the same
thing with either Administrator or the Owner account. It's
running Home Edition. Any clues?

 

[Will Denny]

Hi

Have you tried 'Last Known Good Configuration' - same screen as Safe Mode?

 

[Rich]

Yep, one of the first places I went and it looked like it
was going to work because it held on the wallpaer for a
minute or so and then just went back to the Welcome
screen.

 

[Guest]

Perform System Restore at the command prompt

http://support.microsoft.com/default.aspx?scid=kb;en-us;304449&Product=winxp

Raj

 

[Will Denny]

Hi

If 'Last Known Good Configuration' doesn't help and you can't access Safe
Mode to try a System restore, you will have to look towards a 'Repair'
instll of XP:

"How to Perform a Windows XP Repair Install"
http://michaelstevenstech.com/XPrepairinstall.htm

 

[Guest]

safe mode command prompt takes me to the safe mode welcome
screen with the administrator and owner accounts, but no
command prompt and I get the same results clicking on
either profile.

 

[Rock]

Looking at a PC for a friend. When starting the PC the
welcome screen appears with her profile 'Owner'. When she
clicks on this it will start to load settings, flashes a
wallpaper, then goes to saving settings and is back on the
Welcome screen. Trying to start in safe mode does the same
thing with either Administrator or the Owner account. It's
running Home Edition. Any clues?

See if this link helps. This can be the result of removing spyware:

Unable to Log On To Windows XP After Removing wsaupdater.exe
http://www.lavasofthelp.com/articles/v6/04/06/0901.html