Windows logon help

J

JD

I boot the the logon screen, with Owner and Guest User. Every now and then,
when logged off and awakening from Standby, I cannot get the flashing cursor
in the Owner logon box. The only remedy is to reboot. I wonder why this
happens and whether there is some keystroke combination I can use to allow
me to enter my logon password.
 
S

Shenan Stanley

JD said:
I boot the the logon screen, with Owner and Guest User. Every now
and then, when logged off and awakening from Standby, I cannot get
the flashing cursor in the Owner logon box. The only remedy is to
reboot. I wonder why this happens and whether there is some
keystroke combination I can use to allow me to enter my logon
password.

Not enough information.

Could be anything from a bum driver, bad hardware, slow-to-wake up software,
etc.

Make sure you have the latest hardware device drivers for your computer -
may even want to update the system BIOS to the latest version. (You would
get all that from the computer manufacturer/hardware manufacturer(s) web
site(s).)

Uninstall any unused software.

What OS do you have? Windows XP ______ Edition with Service Pack _, __-bit?

What antivirus software do you use? (Manufacturer and version.)
 
A

aeroloose

I boot the the logon screen, with Owner and Guest User. Every now and then,
when logged off and awakening from Standby, I cannot get the flashing cursor
in the Owner logon box. The only remedy is to reboot. I wonder why this
happens and whether there is some keystroke combination I can use to allow
me to enter my logon password.

I had this issue on my XP box years ago, and noticed that it
went away after I installed a small MS program called "User
Profile Hive Cleanup Service." I used UPHCS to solve an
unrelated issue, and later noticed that my hang-ups
disappeared. Perhaps whatever issue that made shutdown
problematic also contributed to the restart problem. No
guarantee it'll work for you, but it's worth a try.

Aero
 
G

Guest

JD said:
I boot the the logon screen, with Owner and Guest User. Every now and then,
when logged off and awakening from Standby, I cannot get the flashing
cursor in the Owner logon box. The only remedy is to reboot. I wonder why
this happens and whether there is some keystroke combination I can use to
allow me to enter my logon password.

You might find the cursor moves with the shift key and registers in the box
with the space bar; if not you might try ctrl alt del twice (my account is
hidden and that is how I sign in, but it only works once, so if the laptop
is allowed to sleep I too have to restart to get back in: my solution is to
turn off hibernation/sleep)

S
 
J

JD

OS: Windows XP Home, Version 2002, Service Pack 3
A-V: Microsoft Security Essentials (updated daily)
Everything else works flawlessly.
 
J

JD

I used the UPHCS for a long while but after removing Ad-Aware I no longer
needed it. I don't have a shut-down problem now. Just with logging on after
standby.
 
J

JD

I have hibernation turned off, but I do use standby. Normally the welcome
screen reappears immediately and the flashing cursor is in position. It is
only occasionally that I cannot enter my password or get the cursor into the
logon box.
You say "If the laptop is allowed to sleep, I too have to restart to get
back in." I do not have a laptop, but I am wondering whether if the Guest
User allows the computer to go into standby (without logging off), it might
be a "default" Windows behavior to require the Guest User to log back on.
I have tried the shift key, but not the space bar or CtrlAltDel. Thanks for
the input.
 
A

aeroloose

I used the UPHCS for a long while but after removing Ad-Aware I no longer
needed it. I don't have a shut-down problem now. Just with logging on after
standby.

Understood. It can't hurt to try it again, though. If no
joy, remove it.

Aero
 

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