Logon won't logon me on

L

lulu262

so i have road runner,a pop-server.socal.rr.com, but all of a sudden the
Logon Security window popped up. So I enter my correct username and password.
It will just pop right back up after I click ok, and when I click cancel it
says

Account: 'pop-server.socal.rr.com', Server: 'pop-server.socal.rr.com',
Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

My server settings are correct.
please help, I havent been able to recieve any emails
 
G

Gary VanderMolen

You can test your password by logging in to webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
S

swimming

lulu262 said:
so i have road runner,a pop-server.socal.rr.com, but all of a sudden the
Logon Security window popped up. So I enter my correct username and password.
It will just pop right back up after I click ok, and when I click cancel it
says

Account: 'pop-server.socal.rr.com', Server: 'pop-server.socal.rr.com',
Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

My server settings are correct.
please help, I havent been able to recieve any emails
 
T

t-4-2

Tools > Accounts > your account > Properties >Servers. Make your change
there. > OK

t-4-2
 
G

Gary VanderMolen

I see you posted with a Yahoo email address. If your question is related to
a free Yahoo account. be aware that US-based free Yahoo accounts have
webmail access only, no POP access. Windows Mail handles POP mail
but not Yahoo webmail.
Yahoo's solution is to pay them for premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

If you are OK with using a non-Yahoo email address, you have these other
solutions that will work with Windows Mail:
* Use the email address assigned to you by your ISP.
* Use a free Gmail, AOL, or Hotmail/Live account.

You can also continue to use Yahoo's webmail: http://mail.yahoo.com
If you need more help with any of these solutions, just ask.
 

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