logon username & password

[Guest]

Hi! I just recently started to get the logon Vista Mail window asking for
username & password everytime I run Windows Mail.
This happened to me today, after a long time I've installed Vista x64
Business. Even when checking "Remember Credentials" or "remember password" in
Tools/accounts/properties", I get the same logon window everytime I run Mail.

 

[Guest]

Hi! I just recently started to get the logon Vista Mail window asking for
username & password everytime I run Windows Mail.
This happened to me today, after a long time I've installed Vista x64
Business. Even when checking "Remember Credentials" or "remember password" in
Tools/accounts/properties", I get the same logon window everytime I run Mail.

 

[Steve Cochran]

Try removing the mail account, closing and reopening WinMail and then add it
back again.

steve

 

[Guest]

we started having the same problem tonight for the first time and the
solution below did not correct this error
Ishtar

 

[Frank Saunders, MS-MVP OE/WM]

we started having the same problem tonight for the first time and the
solution below did not correct this error
Ishtar

Turn off email scanning in your anti--virus and then try Steve's advice.
What anti-virus?

 

[royhooten]

Hi! I just recently started to get the logon Vista Mail window asking for
username & password everytime I run Windows Mail.
This happened to me today, after a long time I've installed Vista x64
Business. Even when checking "Remember Credentials" or "remember password"
in
Tools/accounts/properties", I get the same logon window everytime I run
Mail.

 

[Guest]

having the same problem. did you find a resolution yet? wendy

 

[Tom G]

I am experiencing the same problem. Started yesterday. Vista Ultimate.

 

[Gary VanderMolen]

Read http://www.oehelp.com/OETips.aspx#3
Then uninstall your antivirus program, reboot, and try Windows Mail
again. If it still won't save the password, create a new email account
with the same settings as the existing account, then delete the
existing account. restart Windows Mail, and it should work now.
After you get your email working again, you will need to install
a non-intrusive antivirus program such as the free AVG or Avast.
Whichever antivirus program you use, be sure to NOT enable its
email scanning option.

Gary VanderMolen

 

[Tom G]

I don't use any anti-virus software. I had previously thought about deleting
and reinstalling the accounts, so I tried it. Same problem. This problem is
deeper, maybe in the registry. I am going to explore removing and then
reinstalling Windows Mail.

Tom

 

[Gary VanderMolen]

It is not possible to remove or reinstall Windows Mail.
Assuming that you have no existing email to keep,
you can have it regenerate most of its structure from scratch
by deleting this directory:
C:\Users\UserName\AppData\Local\Microsoft\Windows Mail

Gary VanderMolen

 

[Tom]

To continue on... I have a XP machine that I have hooked up. OE6 works just
fine. I have two email accounts. Both downloaded just fine. This problem is
in Windows Mail. To be expected with anything new. I await the solution from
MSFT.

Tom

 

[Tom]

OK, I'll give that a try tomorrow. Let you know what happens.

Tom

 

[TomG]

I deleted the Windows Mail folder, then restarted Mail and reentered the
account info. I can now get my mail without having to enter username and
password. This machine is only 10 days old. I don't want to have to do this
every 10 days or so. I am going to poke around in the registry to see what I
can find.

Tom

 

[Gary VanderMolen]

Thanks for the feedback.
Normally, password corruption is caused by an overly aggressive
antivirus program, but you said you don't use an AV. What
about an anti-spam or anti-malware program? I wonder if
Windows Defender can cause this.

Gary VanderMolen

 

[TomG]

I am running Windows Defender. Would'nt that be something - two MSFT apps at
war?

 

[Gary VanderMolen]

I was grasping at straws. I have no evidence that Defender
causes any problems. I'm going on three weeks without a
WinMail problem, knock on wood. I run Defender (which is
a Vista default) and Computer Associates antivirus with the
mail scan feature turned off. Four weeks ago, when I got
the stuck message in my outbox I was running Microsoft
Windows OneCare, which I have dumped.

Gary VanderMolen

 

[TomG]

I am not blaming Defender. I've been running it on XP since it first came
out. The problem here is that there only a few guys who know the internals
of Windows Mail and, unless they become aware of a problem, the problem will
continue. As I said before, this machine is only a couple of weeks old. If
the problem reappears, I will post a new item titled Login username and
password.

Tom