logon to pop3?

[acetoolguy]

For the first time ever I get a message box asking me to log on to pop 3
before I can send e-mail. It wants a user name and password. To the best of
my knowledge I have never set one up. I tried any names and passwords used on
the computer but none are what it wants. Why is it doing this now? How do I
get past it? I have work related e-mails in my out box that need to go....
Thanks in advance for your help...

 

[mac]

For the first time ever I get a message box asking me to log on to pop 3
before I can send e-mail. It wants a user name and password. To the best
of
my knowledge I have never set one up. I tried any names and passwords used
on
the computer but none are what it wants. Why is it doing this now? How do
I
get past it? I have work related e-mails in my out box that need to go....
Thanks in advance for your help...

You did have a password and Username for the POP3 email account, or you
could not have set it up initially.

You need to enter those details at the Tools menu>accounts>select your
account>properties button>Server tab>apply>OK.

Your mail provider will be able to tell you your password if you provide
them with your email address.

Who is your mail provider?

What is the bit beyond the @ in your email address ONLY !! ?

 

[acetoolguy]

Ok....that would be comcast.net.....I'll mess around with it some more but I
thought I tried that name a p/w....any thoughts on why its asking now?

 

[mac]

Ok....that would be comcast.net.....I'll mess around with it some more but
I
thought I tried that name a p/w....any thoughts on why its asking now?

The usual cause of lost or repeated requests for logon details is caused by
anti-virus programs that are set to scan your mail.
That same anti-virus program may have worked without problem for some time,
but a particular update can foul it up, it is best to disable email scanning
by any 3rd party program.

http://www.comcast.com/customers/fa...8&INTCMP=ILCCOMCOMAL20899&fss=forgot password

 

[acetoolguy]

Thanks for your time on this....I went into properties and got my user name
etc but it still wont work, so I deleted them and rewrote them, hit apply but
still no luck.

 

[mac]

Thanks for your time on this....I went into properties and got my user
name
etc but it still wont work, so I deleted them and rewrote them, hit apply
but
still no luck.
--

If you get any error message when you try to send or receive, please copy
and paste that unedited error to your reply prior to doing the below.

Are you sure that you are using the correct logon information? If you are
then try removing the account, then after closing and reopening WM, then
rebuild the account.

Remember that passwords are CaSe senSitiVe, try logging on to your account
here to confirm that the user credentials that you are using are correct?

https://login.comcast.net/login?s=p...dir.comcast.net/redirect/webmail&fss=web mail

 

[Gary VanderMolen]

Are you sure you have the correct password? Test it by logging in to
Comcast's webmail.

Also, which antivirus are you running? Some of them cause problems
with Windows Mail over time.

 

[acetoolguy]

the error message box is empty, i just discovered i can recieve emails....but
still cannot send them. i was aware of the case in my p/w

 

[mac]

Are you sure you have the correct password? Test it by logging in to
Comcast's webmail.

Also, which antivirus are you running? Some of them cause problems
with Windows Mail over time.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


I am sure that I already covered those bases?

 

[mac]

the error message box is empty, i just discovered i can recieve
emails....but
still cannot send them. i was aware of the case in my p/w

Check all your settings compared to those here:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

From point 10 onwards.
Especially the port numbers to use for sending, point 14

 

[mac]

the error message box is empty, i just discovered i can recieve
emails....but
still cannot send them. i was aware of the case in my p/w
--

Also remember to move any messages that would not previously send from your
Outbox to the Drafts Folder, prior to testing sending again.

 

[Gary VanderMolen]

You mean in your post that appeared 5 minutes before mine?
I only refresh downloaded posts at the beginning of a session, so yours
had not been downloaded yet.

 

[acetoolguy]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

now i get this error message after following the info in the link you
provided....getting closer, it does not ask for user name p/w anymore.....but
still cannot send.

 

[Sam Hobbs]

Did you go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section?

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

now i get this error message after following the info in the link you
provided....getting closer, it does not ask for user name p/w
anymore.....but
still cannot send.
--
Steve

Also remember to move any messages that would not previously send from
your
Outbox to the Drafts Folder, prior to testing sending again.

 

[acetoolguy]

something has worked because it is now sending....thanks for you help!
--
Steve

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

now i get this error message after following the info in the link you
provided....getting closer, it does not ask for user name p/w anymore.....but
still cannot send.
--
Steve

Also remember to move any messages that would not previously send from your
Outbox to the Drafts Folder, prior to testing sending again.

 

[mac]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

now i get this error message after following the info in the link you
provided....getting closer, it does not ask for user name p/w
anymore.....but
still cannot send.

That is not the part of the error message that we need, please copy the 2nd
part of the error message.

Are you trying to send from home or somewhere else?

 

[mac]

Did you go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section?

What good would that do, have you tried it?

 

[mac]

something has worked because it is now sending....thanks for you help!

Good to hear.

 

[Sam Hobbs]

Are acetoolguy or a different Steve? If you are not the same person, then
you should create a new thread for your problem. My reply was for
acetoolguy.

 

[mac]

Are acetoolguy or a different Steve? If you are not the same person, then
you should create a new thread for your problem. My reply was for
acetoolguy.

My reply was to your suggestion.