logon problems

C

cliff

hi all. this just happened. when i logon to my computer
it instantly logs me off. i have 4 user accounts and they
all do the same thing. any ideas???????
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Boot the system, start tapping F8, when the menu appears select "Last Known
Good Configuration" and press enter.

If that fails, check the following Knowledge Base Article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

If that fails to resolve it, try a repair install as follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.

Assuming your system is set to boot from the CD-ROM drive and you have an
actual XP CD as opposed to a recovery CD, boot with the XP
CD in the drive and perform a repair install as outlined below. If the
system isn't set to boot from the CD or you are not sure, you need to enter
the system's BIOS. When you boot the system, the first screen usually has
instructions that if you wish to enter set press a specific key, when you
see that, do so. Then you will have to navigate to the boot sequence, if
the CD-ROM drive is not first line, set it first in the boot sequence. Save
your settings and exit with the XP CD in the drive. The system will reboot.

When the system boots, a few screens into the process you may see a message
instructing you
to hit any key in order to boot from the CD along with a countdown. When
you see this be sure to
hit a key on the keyboard, if you miss this instruction and the system fails
to boot from the CD, it's too
late, you'll need to reboot and try again.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console. ***The selection you want at this screen is
"Setup Windows,"
NOT "Repair Windows Installation.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP will allow you to perform the above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.
 
G

Guest

I'm having the EXACT same problem. I'm about to reinstall
Windows completely, but I have an OEM copy and don't know
if I can re-activate it. I hope we get some answers!
 
G

Guest

what if i can't find my original xp cd? what can i do
then? without buying another copy
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

You could contact Microsoft and see if they'll give you a replacement:
(800) 360-7561
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

You can activate XP on the same computer as often as is necessary. There
are times when there may have been enough changes in hardware to require a
phone call but if it is the same computer, they will give you a new
activation number over the phone.
 
C

Chris Forrester

I've tried to do it once before and they told me that
since it was OEM I had to buy a whole new copy.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

If it was on the same computer, they were incorrect. Besides, if it's been
more than 120 days since you last activated, you should be able to activate
without a phone call as they purge database every 120 days.

Beyond that, I can't help you as it is an issue based on the type of XP CD
you purchased and is not a technical issue with which I can help.
 
G

Guest

-----Original Message-----
hi all. this just happened. when i logon to my computer
it instantly logs me off. i have 4 user accounts and they
all do the same thing. any ideas???????
.

Did you find out what it was cuz mine is doing the same
thing!!! help would be appreciated! Kirk

(e-mail address removed)
 

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