Login Issues

[Jackie]

I believe my computer has a few viruses. I am unable to
log in at all. It tells me that I have a problem with
licencing. Any ideas on how to bypass the login so I can
find the viruses? The administrator account does not work
either.

Thanks.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If the error message you are seeing is as follows, "A problem is preventing
Windows from accurately checking the license for this
computer," then, boot to Safe Mode, boot the system start tapping F8, when
the menu appears, select Safe Mode and press enter. Once in Safe Mode,
decline the option to use System Restore and do the following:
Go to start/run, and type

regsvr32.exe regwizc.dll
Press enter, then type,
regsvr32.exe licdll.dll
and press enter and see if that resolves the issue.