live links on outlook express do not work!

[Ellasophia]

Please someone out there HELP. I click on the live links
in my email and get an ERROR box. I then have to copy and
paste the link to my address bar to get where I'm going.
I called comcast who is my server and they gave me a new
identity and also deactivated my Norton antivirus, but
that did not work. They now suggest I call Microsoft and
perhaps uninstall and then reinstall outlook express. I
am just learning about computers and would really
appreciate some kind advice EllaSophia.

 

[Rick \Nutcase\ Rogers]

Hi,

Close Internet Explorer and Outlook Express if either are open.

Start/run "regsvr32 urlmon.dll" (without the quotes)

Control panel/Internet options/programs tab, click on "reset all web
settings"

Reopen and retry the links in Internet Explorer and Outlook Express.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[PA Bear]

You click on a link in an OE message and an IE window doesn't even open:

1. http://www.oehelp.com/oedef.aspx; then...
2. http://www.oehelp.com/ielnk.aspx.

1. You click on a link in an OE message and an IE window opens but it
doesn't load:

2. You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
(re-register all DLLs listed in this KB article)
http://support.microsoft.com/?kbid=281679

Installing the latest Cumulative Patch for IE *may* solve the problem as a
side-effect. Check in at Windows Update.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp