lexmark x75/internet connect issue?

[STARNIGHTER]

My problem: If my PC (dell dimension 2400) has been idle for more than
2 hours, I can not connect to the internet(dial-up) unless I reboot.
Everything else on the PC is fine...power settings correct(not on
standby, or hiberante)...modem ok....no spyware or viruses. The only
glitch since the computer was new.

Someone suggested the my Lexmark x75 printer maybe the "problem"? They
suggested that it may be trying to connect to the interent on it's on
while I'm idle, and somehow the modem times out. Printer itself works
fine, and I have surfed the net and seen some postings about Lexmark
issues. Just as many contrary beliefs too.

Since nothing is definite, I really don't want to mess with trying to
uninstall the printer, drivers, or update drivers, unless someone out
here knows for sure how I can identify. Can anyone shed some more light
on this?

Dell Dimension 2400/XP home, 256 ram, dial-up ISP, Lexmark "on in one"
X75 printer/scanner,fax). Being unable to connect to the interent
whenever the pC has been idle for 2 or more hours IS, and always has
been, the ONLY issue. Used the Lexmark on older computer, and installed
just fine when this was new. Is this a possibility? Thanks!

 

[Malke]

My problem: If my PC (dell dimension 2400) has been idle for more than
2 hours, I can not connect to the internet(dial-up) unless I reboot.
Everything else on the PC is fine...power settings correct(not on
standby, or hiberante)...modem ok....no spyware or viruses. The only
glitch since the computer was new.

Someone suggested the my Lexmark x75 printer maybe the "problem"? They
suggested that it may be trying to connect to the interent on it's on
while I'm idle, and somehow the modem times out. Printer itself works
fine, and I have surfed the net and seen some postings about Lexmark
issues. Just as many contrary beliefs too.

Since nothing is definite, I really don't want to mess with trying to
uninstall the printer, drivers, or update drivers, unless someone out
here knows for sure how I can identify. Can anyone shed some more light
on this?

Dell Dimension 2400/XP home, 256 ram, dial-up ISP, Lexmark "on in one"
X75 printer/scanner,fax). Being unable to connect to the interent
whenever the pC has been idle for 2 or more hours IS, and always has
been, the ONLY issue. Used the Lexmark on older computer, and installed
just fine when this was new. Is this a possibility? Thanks!

I really don't see how the printer is involved. Instead, this is most
commonly caused by power management on the network adapter. Go to the
Device Manager (from the System applet in Control Panel) and find your
network adapter. Double-click it to get its Properties. Click on the Power
Management tab and uncheck "allow Windows to turn off this device when not
in use".

Malke

 

[STARNIGHTER]

Malke;

Thanks for the help. I did what you suggested, and found 2 categories
(broadcom 440..., and WAN network....). The former does have the option
to uncheck the "allow computer to shut off when not in use", and the
latter does not. Please excuse my ignorance, but not knowing the
difference between these 2 adapaters, am I safe to uncheck that first
one? Thanks so much for the info, and I await your answer before I do
it. You obviously know what you're doing, and I appreciate your help!

 

[Malke]

Malke;

Thanks for the help. I did what you suggested, and found 2 categories
(broadcom 440..., and WAN network....). The former does have the option
to uncheck the "allow computer to shut off when not in use", and the
latter does not. Please excuse my ignorance, but not knowing the
difference between these 2 adapaters, am I safe to uncheck that first
one? Thanks so much for the info, and I await your answer before I do
it. You obviously know what you're doing, and I appreciate your help!

Uncheck the option on the Broadcom.

Malke

 

[STARNIGHTER]

Ok, and I've just unchecked the option on Broadcom. I'll let you know
tomorrow if I the problem goes away. Many thanks in advance!

 

[STARNIGHTER]

Nope, didn't fix the problem. Went idle for 3 hours, and could not
connect to the internet without reboot. No big deal, as everything else
works great, just more curious than anything.

I very much appreciate your attempts to help me. It is great to know
that there are people out here who take the time to help. What you
suggested sure made sense, and I was almost positive you had at last
solved the mystery......but it may be a problem that just can't be
resolved without endless trials, and there is more to life than
worrying about it. It would probably be better to think about a new
computer instead of trying to figure this mystery out until I'm 100!
Hahah.

Thanks, seriously, and have a great day!

 

[Malke]

Nope, didn't fix the problem. Went idle for 3 hours, and could not
connect to the internet without reboot. No big deal, as everything else
works great, just more curious than anything.

I very much appreciate your attempts to help me. It is great to know
that there are people out here who take the time to help. What you
suggested sure made sense, and I was almost positive you had at last
solved the mystery......but it may be a problem that just can't be
resolved without endless trials, and there is more to life than
worrying about it. It would probably be better to think about a new
computer instead of trying to figure this mystery out until I'm 100!
Hahah.

Well, it would take a fair amount of troubleshooting to narrow down the
cause. Things I would try:

1. A different network adapter.
2. Look in Event Viewer to see if there are clues:
Start>Run>eventvwr.msc [enter]
3. Do clean-boot troubleshooting (which would take the Lexmark out of the
link) to see if the problem recurs.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Otherwise, I just don't know. If you figure it out, it would be great if
you'd post back.

Malke

 

[STARNIGHTER]

Malke,

I will continue to check out the system, whenever I can. Of course, yes
I will post back if I do find the cause of the problem. Thanks again!

Nope, didn't fix the problem. Went idle for 3 hours, and could not
connect to the internet without reboot. No big deal, as everything else
works great, just more curious than anything.

I very much appreciate your attempts to help me. It is great to know
that there are people out here who take the time to help. What you
suggested sure made sense, and I was almost positive you had at last
solved the mystery......but it may be a problem that just can't be
resolved without endless trials, and there is more to life than
worrying about it. It would probably be better to think about a new
computer instead of trying to figure this mystery out until I'm 100!
Hahah.

Well, it would take a fair amount of troubleshooting to narrow down the
cause. Things I would try:

1. A different network adapter.
2. Look in Event Viewer to see if there are clues:
Start>Run>eventvwr.msc [enter]
3. Do clean-boot troubleshooting (which would take the Lexmark out of the
link) to see if the problem recurs.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Otherwise, I just don't know. If you figure it out, it would be great if
you'd post back.

Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"