Lexmark x63

[Rhonda]

Printer worked fine until I changed the ink cartridge.
Now it acts like I don't have a cartridge in it. Tried
everything I know. Any ideas?

 

[Cari MS-MVP]

Read the printer manual to see if you missed out any steps such as a button
press on the printer after a cartridge is changed. Failing that, return the
cartridge to the store and get another. It might be a bad cartridge.

Cari
www.coribright.com

 

[Thomas Ferguson]

Well, It's difficult to know what you tried based on your statement since I
don't know what you know.

In addition to Cari's suggestions, possibilities include:

The cartridge is OK and installed properly. It just needs time for the ink
to work its way through. Try running the head cleaning routine.

The cartridge needs a protective strip removed before installation. Remove
the cartridge, and reinstall following the instructions included with it
(hopefully).

The protective strip was removed and the cartridge properly installed. Check
the cartridge closely. Compare it to the one you removed if possible. Assure
that you did nor tear off the electrical contacts or otherwise damage it. If
damaged, try another cartridge.


Let us know.