Printer not printing color

[Guest]

I recently changed both my color and black ink cartridges in my Lexmark 3100
3-in-one series printer. I cleaned the print heads and connections as
instructions say and have performed this ritual every time I change a
cartridge and never had this happen. The problem is now the color won't
work!!!! The black works fine. Any ideas other than the print head has gone
bad?

 

[Guest]

Check the toolbar of the print app you are using. It is probably set
to print in Grayscale which will only print black and not color.