Left side Start Menu Blank and Profile corrupt

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  • Start date Start date
G

Guest

We have a AD Domain with 500 computers. On our XP machines that get affected
it takes the affected user 15 minutes to login. When it is complete the user
cannot run any program and the left side of the start menu is blank. To fix
it I have to delete their profile and recreate it. This method works but is
time consuming. Is there a fix anyone knows about or what is even causing
this problem. I have searched the web and cannot find anything. Any help
would be appreciated. I suspected Symantec Antivirus 10 but symantec has not
heard of this problem.
 
See if your Shell folders paths are incorrect :

http://windowsxp.mvps.org/usershellfolders.htm [Ramesh's Site]

There are two tools listed :
FolderRedirector and TweakUI
Both are great for this.

--
Ayush [ Be ''?'' Happy ]

For any query, search > www.Google.com
Want to know about a term > http://en.wikipedia.org

Replied To :
-------------------------------------------------------------

: We have a AD Domain with 500 computers. On our XP machines that get affected
: it takes the affected user 15 minutes to login. When it is complete the user
: cannot run any program and the left side of the start menu is blank. To fix
: it I have to delete their profile and recreate it. This method works but is
: time consuming. Is there a fix anyone knows about or what is even causing
: this problem. I have searched the web and cannot find anything. Any help
: would be appreciated. I suspected Symantec Antivirus 10 but symantec has not
: heard of this problem.
:
 
The problem is the ntuser files get corrupt and I cannot chack them, my
question is what is causeing this and how do I fix it. Thanks for the
response though

Ayush said:
See if your Shell folders paths are incorrect :

http://windowsxp.mvps.org/usershellfolders.htm [Ramesh's Site]

There are two tools listed :
FolderRedirector and TweakUI
Both are great for this.

--
Ayush [ Be ''?'' Happy ]

For any query, search > www.Google.com
Want to know about a term > http://en.wikipedia.org

Replied To :
-------------------------------------------------------------

: We have a AD Domain with 500 computers. On our XP machines that get affected
: it takes the affected user 15 minutes to login. When it is complete the user
: cannot run any program and the left side of the start menu is blank. To fix
: it I have to delete their profile and recreate it. This method works but is
: time consuming. Is there a fix anyone knows about or what is even causing
: this problem. I have searched the web and cannot find anything. Any help
: would be appreciated. I suspected Symantec Antivirus 10 but symantec has not
: heard of this problem.
:
 

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