P
Paul Pavlicko
We are expereincing an issue that I am trying to track down with the user
profiles.
Once in a while our users will not get their local profle when they logon.
They get a temp profile.
The event logs one of the following errors.
DETAIL - The process cannot access the file because it is being used by
another process. for C:\Documents and Settings\*removed*\ntuser.dat
DETAIL - The process cannot access the file because it is being used by
another process. for C:\Documents and Settings\*removed*\Local
Settings\Application Data\Microsoft\Windows\\UsrClass.dat
If they log off and back on they get their correct profile.
It's not consisent. May happen only once a week or even longer.
It started happening 3 to 4 months ago.
Any clues?
I'm suspecting one of three things:
1. UPHClean tool
2. Symantec
3. Recent patch
-Paul
profiles.
Once in a while our users will not get their local profle when they logon.
They get a temp profile.
The event logs one of the following errors.
DETAIL - The process cannot access the file because it is being used by
another process. for C:\Documents and Settings\*removed*\ntuser.dat
DETAIL - The process cannot access the file because it is being used by
another process. for C:\Documents and Settings\*removed*\Local
Settings\Application Data\Microsoft\Windows\\UsrClass.dat
If they log off and back on they get their correct profile.
It's not consisent. May happen only once a week or even longer.
It started happening 3 to 4 months ago.
Any clues?
I'm suspecting one of three things:
1. UPHClean tool
2. Symantec
3. Recent patch
-Paul