Cannot load the user's profile

[Vaughn]

I've seen this problem elsewhere, but none of the fixes work for this user
and PC. The problem is, whenever anyone logs in, an error box pops up saying
"Windows cannot load the user's profile but has logged you on with the
default profile. Detail: cannot find the specified file."

I have moved and renamed the user's profile to another location on the
drive, and when the user logs in, it builds a new profile but still gives the
error message. The goofy thing is this:

1. ALL users that login to this PC have the same error when logging in, even
new users.

2. One particular user has this happen not only on this PC, but on other PCs
(we are in a domain).

Any ideas?

 

[Smits]

Windows cannot load the user's profile but has logged you on with the

I've got exact the same error
in a 2003 windows Terminal server environment
I have also seen this problem on a Windows XP machine.
I'm Sure it comes from kaspersky, but i have several mails
sent to them but I Stil don't have the right answer

If you got any suggestions I'm looking forward to it
Kind regards
Steef

 

[John Wunderlich]

I've seen this problem elsewhere, but none of the fixes work for
this user and PC. The problem is, whenever anyone logs in, an
error box pops up saying "Windows cannot load the user's profile
but has logged you on with the default profile. Detail: cannot
find the specified file."

I have moved and renamed the user's profile to another location on
the drive, and when the user logs in, it builds a new profile but
still gives the error message. The goofy thing is this:

1. ALL users that login to this PC have the same error when
logging in, even new users.

2. One particular user has this happen not only on this PC, but on
other PCs (we are in a domain).

Any ideas?

How did you "move and rename" the user profiles?
Did you use the procedure described in the following article?:

"Configuration of the My Documents folder"
<http://support.microsoft.com/kb/310746>

HTH,
John

 

[Vaughn]

I created a temporary storage location for the profile and cut and pasted it
to the new location, then renamed it. Then the next time the user logged in,
her profile had to be recreated by XP Pro.

 

[John Wunderlich]

I created a temporary storage location for the profile and cut and
pasted it to the new location, then renamed it. Then the next time
the user logged in, her profile had to be recreated by XP Pro.

So what you did is moved the whole user profile without telling Windows
where you put it so that next time Windows started up and looked in the
prior location for the profile and didn't find it there, it had no
choice but to create another profile. -- Expected behavior.

What you are doing (moving location of local user profiles) is not
supported by Microsoft, but they do give instructions on how to do it
in the following KB article:

"An error message informs you that you cannot move or rename the
Documents and Settings folder" under the paragraph:
"To move only user-specific data"
<http://support.microsoft.com/kb/314843>

HTH,
John