laptop won't start

G

Guest

when i turn on the laptop, i get the message...a disk read error has occurred
Press Ctrl+Alt+Del to restart
I do that and then the same thing happens...over and over again..
Help please
 
R

Rick \Nutcase\ Rogers

Hi,

Hard drive may have failed. Download a drive diagnostic tool from the web
site of the manufacturer. Create the bootable disk and load it on the
affected system to get an accurate picture of what's going on.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 

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