can not boot up help!!!!

Q

QuyNguyen

My laptop is runing windows xp professional sp2. the error suddenly occur in
this morning when I turned on the computer. It show black screen with
message "a disk read error occured press ctrl+del+alt to restart" and it
will be repeat again if you press ctr+del+alt.
I try to repair form the CD. After coppying file step, It restarted the
computer and the same error repeat.
I do not know what is wrong, I could not go to safemode at all.
I think it is not the hard drive crash because when I tried to repair it is
still recognize the drive c:
do you have any idea about this?
Thank you very much.
 
M

Malke

QuyNguyen said:
My laptop is runing windows xp professional sp2. the error suddenly occur
in this morning when I turned on the computer. It show black screen with
message "a disk read error occured press ctrl+del+alt to restart" and it
will be repeat again if you press ctr+del+alt.
I try to repair form the CD. After coppying file step, It restarted the
computer and the same error repeat.
I do not know what is wrong, I could not go to safemode at all.
I think it is not the hard drive crash because when I tried to repair it
is still recognize the drive c:
do you have any idea about this?
Thank you very much.

Sorry, but I *do* think there is a strong possibility that the hard drive is
failing. Just because it is recognized doesn't mean it isn't bad. Time to
do some real hardware testing instead of just wishing.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Testing hardware failures often involves swapping out suspected parts with
known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of
BigComputerStore/GeekSquad). If possible, have all your data backed up
before you take the machine into a shop.

Malke
 
P

Peter Foldes

Also possible that you used some type of Registry Cleaning Tool and it removed something that it should not have. Did you use one ??
 
P

Patrick Keenan

QuyNguyen said:
My laptop is runing windows xp professional sp2. the error suddenly occur
in this morning when I turned on the computer. It show black screen with
message "a disk read error occured press ctrl+del+alt to restart" and it
will be repeat again if you press ctr+del+alt.
I try to repair form the CD. After coppying file step, It restarted the
computer and the same error repeat.
I do not know what is wrong, I could not go to safemode at all.
I think it is not the hard drive crash because when I tried to repair it
is still recognize the drive c:
do you have any idea about this?
Thank you very much.

Replace the drive soonest. The problem may be with either the drive
platter surfaces or with the controller circuitry.

Your drive may well be recognised by a repair, even if a disk read error
occurs, but that does *not* mean that the drive is not damaged or failing.
If you attempt to image the drive to a new one, for example with the Acronis
TrueImage free trial, you'll probably find that the image process fails
partway through, reporting a disk read error.

Drives are cheap now. For example, where I am, new 160 gig laptop drives
are around $70, 250 gig under $100.

Compare that with the value of your data.

If you want to play with this drive, boot to the recovery console from the
CD and try the fixboot and fixmbr commands. However, these won't help if
the problem is with hardware. If you reinstall, be sure to wipe the disk
completely before reinstalling - remove partitions too, so that there is a
new MBR.

HTH
-pk
 

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