help please windows won't boot properly

[Guest]

hi , i am using a windows xp laptop. I have just installed a program today
which requires me to restart my computer to work properly. After restarting
it shows "fujitsu" screen and then it goes black. Then one line of characters
appear at the top and i cannot do anyting except ctrl+alt+del which lets me
boot up again. I can only boot up by pressing F12 at the "fujitsu" screen and
using my hard disk to boot up. can anybody help me please?

 

[Carey Frisch [MVP]]

Use System Restore to Undo Changes if Problems Occur
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

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:

| hi , i am using a windows xp laptop. I have just installed a program today
| which requires me to restart my computer to work properly. After restarting
| it shows "fujitsu" screen and then it goes black. Then one line of characters
| appear at the top and i cannot do anyting except ctrl+alt+del which lets me
| boot up again. I can only boot up by pressing F12 at the "fujitsu" screen and
| using my hard disk to boot up. can anybody help me please?