ksolay.ax "INF was written for Windows 95 or later" error

[Guest]

Hi there,
I'm trying to install a Logitech Communicate STX webcam.

When I get to the plugging in the camera part, the Windows wizard starts up,
but soon balks at "ksolay.ax" for the microphone, coming up with this error:

"The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact your
hardware vendor."

I posted in the Logitech support forums, but they were unable to help and
said it was a Direct X issue, and I need to be asking for help here.

My system is an AMD X2 4200+, nForce4 DFI mobo with a 7800GT and an Audigy
card. All other USB devices (mp3 players, printer, usb drives) are working
fine. Running a recent fresh install of Windows XP SP2 (slipstreamed using
nLite).

Latest version of DirectX: 9.0c (4.09.0000.0904) - I've reinstalled this
using the webinstaller and the redistributable to try and fix the problem.
DirectX reports no problems.

I am most definitely using the latest and correct drivers from logitech,
they are dated 21st Nov 2006. I've tried the drivers several times.

Any help would be very greatly appreciated - I'm at my wit's end.

Thank you.

 

[Elmo]

Hi there,
I'm trying to install a Logitech Communicate STX webcam.

When I get to the plugging in the camera part, the Windows wizard starts up,
but soon balks at "ksolay.ax" for the microphone, coming up with this error:

"The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact your
hardware vendor."

I posted in the Logitech support forums, but they were unable to help and
said it was a Direct X issue, and I need to be asking for help here.

My system is an AMD X2 4200+, nForce4 DFI mobo with a 7800GT and an Audigy
card. All other USB devices (mp3 players, printer, usb drives) are working
fine. Running a recent fresh install of Windows XP SP2 (slipstreamed using
nLite).

Latest version of DirectX: 9.0c (4.09.0000.0904) - I've reinstalled this
using the webinstaller and the redistributable to try and fix the problem.
DirectX reports no problems.

I am most definitely using the latest and correct drivers from logitech,
they are dated 21st Nov 2006. I've tried the drivers several times.

Here are a few things I found with the following Google Groups search.
I didn't narrow the search mentioning the camera, but you can if you want:

http://groups.google.com/groups?lnk=hpsg&q="device+is+missing+a+necessary+entry"

- "Check BIOS setup for enabling legacy USB 1.0 which might help."

- General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575

 

[Guest]

Thanks very much for your help Elmo/Joe. I did some more trawling through the
links you gave me, and finally traced the problem using the setupapi.log. It
turns out I was missing wdma_usb.inf and usbaudio.sys. Problem is now solved.

Thanks again for taking the time to point me in the right direction.

 

[Elmo]

Thanks very much for your help Elmo/Joe. I did some more trawling through the
links you gave me, and finally traced the problem using the setupapi.log. It
turns out I was missing wdma_usb.inf and usbaudio.sys. Problem is now solved.

Thanks again for taking the time to point me in the right direction.

Wow, that must've been a bear.