Kodak Easyshare Email Problems

[Guest]

I have the most recent version of Kodak Easyshare installed on my cumputer
(OS is WinXP) but am unable to email photos from software. The message keeps
saying I need to connect to internet...I'm already connected via high speed
cable. I've talked to Kodak and Internet provider (cox.net) and both say it
should work. By the way everything worked fine on my older computer with
Win98. This is a new Dell computer with Win XP. Any suggestions???

 

[Malke]

I have the most recent version of Kodak Easyshare installed on my
cumputer
(OS is WinXP) but am unable to email photos from software. The
message keeps saying I need to connect to internet...I'm already
connected via high speed
cable. I've talked to Kodak and Internet provider (cox.net) and both
say it
should work. By the way everything worked fine on my older computer
with
Win98. This is a new Dell computer with Win XP. Any suggestions???

If this is a really new Dell, it has SP2 on it. The Windows Firewall is
on by default with SP2 and I suspect it is on in your case and Kodak
Easyshare is being blocked. Go to the Windows Firewall applet on
Control Panel and add Kodak Easyshare to the Exceptions tab.

Malke

 

[PA Bear]

And your default Mail Client is...?

 

[Gord Dibben]

What are your settings under Tools>Preferences>Online Settings?

Clear the "use http proxy server" if checked.

If not checked, maybe you need it checked and an address and port entered,
although Easyshare should use the default client and settings from Windows.

Mine is unchecked and I also use Cable Modem with no problems emailing.

Version 4.0.2.134 which is latest AFAIK

http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=130/1465&pq-locale=en_US


Gord

 

[Guest]

Malke,
Thanks for the help. You were right on target. Your fix worked. Thanks
again.
Bob

 

[Malke]

Malke,
Thanks for the help. You were right on target. Your fix worked.
Thanks again.
Bob

Oooh! It was the firewall, then. I'm so pleased you got it sorted and I
appreciate that you let me know.

Malke

 

[Guest]

the EasyShare email takes forever.. use your normal email system and attach
the pictures. they will be in a kodak sub directory under mypictures.