M
mark
Hi,
I'm looking for a kind-hearted MVP to report a bug in Windows XP Professional to
Microsoft.
I don't have the resources to deal with Problem Resolution Services
(http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone), and if
this isn't a bug, I don't know what is.
The issue has to do with logging in to Administrator & fast user switching with
XP Professional SP2 in a workgroup environment.
I do not want the Administrator account on the Welcome screen. It's an
invitation for abuse. Nor do I want to maintain multiple administrator accounts.
So HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\SpecialAccounts\UserList\Administrator is set to 0.
The Administrator icon does not appear on the Welcome screen while it otherwise
would, because there are no other accounts with Administrator privileges.
When I want to log into Administrator, I hit ctrl+alt+delete and use the classic
logon screen.
Here's the problem:
Let's say a non-administrator is logged in, and they ask me to fix a problem.
And in order to fix the problem, I have to log into Administrator. A very common
situation.
But I can't do log off / switch user / ctrl+alt+delete twice to get the classic
logon screen and log into Administrator, because ctrl+alt+delete doesn't work if
someone is already logged in!!!!!!!
Bug #1: Hitting ctrl+alt+delete twice at the Welcome screen should consistently
switch to Classic (Windows 2000) logon, whether or not someone is already logged
in.
I would accept just this fix. But wait, there's more.
Let's say the PC has just rebooted and nobody is logged in. I hit
ctrl+alt+delete twice and log into Administrator. Then I log off / switch user
and ask the user to log into their account. But I forgot to do something and I
need to get back into Administrator, which, mind you, is still logged in.
But because Winlogon\SpecialAccounts\UserList\Administrator is 0, Administrator
will not appear on the welcome screen even though it is still logged in!!!!! And
I can't get the classic logon screen with ctrl+alt+del, because, as I mentioned
previously, it doesn't work if someone is already logged in!!!!
Bug #2: If Administrator is already logged in, then its icon should appear on
the Welcome screen, regardless of the setting of
Winlogon\SpecialAccounts\UserList\Administrator. I could understand the use of
this key to suppress an account that isn't logged in, but if it already is?
C'mon, what's the point?
There's a good chance these are bugs. I'm no programming guru, but I'd guess
that it would take less than 10 lines of code to fix both problems.
So would some kind hearted soul in the holiday spirit with a support incident to
spare please report this to Microsoft?
Thanks in advance.
I'm looking for a kind-hearted MVP to report a bug in Windows XP Professional to
Microsoft.
I don't have the resources to deal with Problem Resolution Services
(http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone), and if
this isn't a bug, I don't know what is.
The issue has to do with logging in to Administrator & fast user switching with
XP Professional SP2 in a workgroup environment.
I do not want the Administrator account on the Welcome screen. It's an
invitation for abuse. Nor do I want to maintain multiple administrator accounts.
So HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\SpecialAccounts\UserList\Administrator is set to 0.
The Administrator icon does not appear on the Welcome screen while it otherwise
would, because there are no other accounts with Administrator privileges.
When I want to log into Administrator, I hit ctrl+alt+delete and use the classic
logon screen.
Here's the problem:
Let's say a non-administrator is logged in, and they ask me to fix a problem.
And in order to fix the problem, I have to log into Administrator. A very common
situation.
But I can't do log off / switch user / ctrl+alt+delete twice to get the classic
logon screen and log into Administrator, because ctrl+alt+delete doesn't work if
someone is already logged in!!!!!!!
Bug #1: Hitting ctrl+alt+delete twice at the Welcome screen should consistently
switch to Classic (Windows 2000) logon, whether or not someone is already logged
in.
I would accept just this fix. But wait, there's more.
Let's say the PC has just rebooted and nobody is logged in. I hit
ctrl+alt+delete twice and log into Administrator. Then I log off / switch user
and ask the user to log into their account. But I forgot to do something and I
need to get back into Administrator, which, mind you, is still logged in.
But because Winlogon\SpecialAccounts\UserList\Administrator is 0, Administrator
will not appear on the welcome screen even though it is still logged in!!!!! And
I can't get the classic logon screen with ctrl+alt+del, because, as I mentioned
previously, it doesn't work if someone is already logged in!!!!
Bug #2: If Administrator is already logged in, then its icon should appear on
the Welcome screen, regardless of the setting of
Winlogon\SpecialAccounts\UserList\Administrator. I could understand the use of
this key to suppress an account that isn't logged in, but if it already is?
C'mon, what's the point?
There's a good chance these are bugs. I'm no programming guru, but I'd guess
that it would take less than 10 lines of code to fix both problems.
So would some kind hearted soul in the holiday spirit with a support incident to
spare please report this to Microsoft?
Thanks in advance.