keyboard and mouse frozen system restore failed



Recently, my computer keyboard and mouse freezes and I have to
manually shut down my computer. I have Norton anti-virus and I've run
several scans and it did not detect a virus. I also tried several
times to do System Restore from several different dates and that also
failed. What else can I do. I don't want to have to re-install Windows
XP. Please help!!!


You need to reinstall the driver, which in most cases is the same one for
the keyboard and mouse. Or you can install the two separate drivers for the
keyboard & mouse described bellow. If for any reason you don't like the
change, you can always go back to the previous driver on both devices which
most likely will be reinstalled correctly.

To uninstall the driver from the Device Manager: Right click My
Computer\Manage\Device Manager\ look for the keyboard and mouse and right
click on each one, and select uninstall and restart the computer; You won't
loose the use of either device cause it will not be uninstalled till you
restart and then they will reinstall, this time correctly if the driver is
not corrupted, if it should be corrupted, you can install the following

IntelliType Pro 5.2 Keyboard Software for Windows XP and 2000

IntelliType Pro software enables you to customize the unique features of
your Microsoft® keyboard. You can reassign keys to open a program, file, or
Web page, or to perform commands and application-specific functions. You can
also disable keys and modify scrolling and zoom slider performance.
8/17/2004 #692

IntelliPoint 5.2 Mouse Software for Windows XP and 2000

IntelliPoint software enables you to customize the unique features of your
Microsoft® mouse. You can reassign mouse buttons to perform commands,
shortcuts, and application-specific functions. You can also modify mouse
settings, such as pointer speed and updated horizontal scrolling. 8/18/2005


My ideas got fixed on the keyboard & mouse but... complete system freezes
(disabled keyboard, no ctrl+alt+del) that only end by manually shutting
down, can be caused by faulty devices. Are you experiencing problems with
any other device? In any case, your Event Viewer could provide a clue. To
check: right click My Computer, manage, Event Viewer.


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