kernal thread terminated...

[d]

Hi,

Can anyone translate this jargon:

"kernal thread terminated while holding a mutex"

I bought a new dell laptop. The first time I turned it on
it crashed and I got a DOS screen with the above message on
it and additional information that a serious error had
occured and the computer shut down to avoid doing serious
damage. It instructed me to turn the computer off then
restart. I did and the same thing happened. Then for the
next 6-7 times that I turned it on it froze. Finally it
completed setup and has been fine ever since (Three weeks
now).

An error report was generated which I sent to microsoft.
The reply stated that some unidentified driver caused the
problem and to contact the manufacturer. Dell tech support
had me check the driver files for yellow exclamation points
and none were there.

I have one more week in which I can return the computer for
any reason under the dell total satisfaction policy.

Can anyone translate the above message so I have an idea if
what happened indicates that I have a lemon or if some
glitch occured which will probably not bother me again.

Thanks for any replies.

d

 

[Rob]

Hi D,
Please go to Start/ Help & SupportMenu/ In the Knowledge base box, type
319111, and read what this problem is about.
I found this by copy & paste, via Google,of,"kernal thread terminated while
holding a mutex".
It works with understanding most M/Soft message codes.
Rob