Keep losing my shortcuts in Outlook 2003

[Guest]

My list of shortcuts (Go>> Shortcuts) have dissappeared. This is the second
time this has happened. Any reason why they are dissappearing? Are the
shortcuts saved anywhere and can I retrieve them?

If I will have to create all my shortcuts again, is it possible to save them?

Any help will be greatly appreciated.

 

[Diane Poremsky [MVP]]

they are stored in an xml file and unless you have a backup, they are gone.
start outlook with the /resetnavpane command line and if you upgraded from
an older version, delete *.fav.

http://www.outlook-tips.net/beginner/switches.htm
http://www.outlook-tips.net/beginner/filepath.htm

 

[Guest]

Thank you for your help. It's very appreciated

 

[Guest]

Sorry I should have asked- in future, how do I save my shortcuts? I'm having
difficulty in finding the option to save in Outlook

 

[Guest]

Sorry for all the posts. . I've realised now that the .xml is automatically
saved. So everything's good now. Thanks again for your help

 

[Diane Poremsky [MVP]]

you can make a copy of the xml after you add shortcuts - then restore the
copy if they are deleted.

 

[Guest]

this is caused when you put characters such as apostrophies or pound symbols
on the shortcut name.....

why does this bug still exist?

Can I recover if i dont have a backup of some dumb XML file that I shouldnt
need a backup of?

you can make a copy of the xml after you add shortcuts - then restore the
copy if they are deleted.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Sorry for all the posts. . I've realised now that the .xml is
automatically
saved. So everything's good now. Thanks again for your help