KB977165, errorcode 0x8007010B

[Helge Haensel]

WindowsXP/HE/SP3, OfficeXP/Pro/SP3, VB5EE/SP3, CPU P4/2.8G, 1GB Ram
Hallo NG!
When trying to download kb977165 I always receive error code 0x8007010B
This happened already 7 times.
All other downloads of windows updates work without problems.
What could be wrong? Help via the Update help-page doesn't help.
Thanks for any advice.
Vy 73! Helge

 

[PA Bear [MS MVP]]

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165


Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

More: http://www.microsoft.com/security/updates/015/

 

[hdnlan]

Pa Bear. Thank you very much for this information.
hdnlan

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165


Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

More: http://www.microsoft.com/security/updates/015/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

WindowsXP/HE/SP3, OfficeXP/Pro/SP3, VB5EE/SP3, CPU P4/2.8G, 1GB Ram
Hallo NG!
When trying to download kb977165 I always receive error code 0x8007010B
This happened already 7 times.
All other downloads of windows updates work without problems.
What could be wrong? Help via the Update help-page doesn't help.
Thanks for any advice.

.

 

[Helge Haensel]

Am 15.03.2010, 15:25 Uhr, schrieb PA Bear [MS MVP] <[email protected]>:

Thanks for information.

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

I'm using Avira antvir on a daily basis and its guard is activated.
MS MRT is downloaded and executed (no alarms).
No third party firewall. Use broadband router. Windows firewall off.

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?
No.

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165

Will check that.

Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

Will check that too.

More: http://www.microsoft.com/security/updates/015/

Thanks agin.
Helge

 

[Helge Haensel]

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165

Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

Your computer appears compatible with MSSB10-015 ....

 

[Helge Haensel]

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165


Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

More: http://www.microsoft.com/security/updates/015/

Seems not to be relevant for the problem.
Helge

 

[Ottmar Freudenberger]

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY
http://support.microsoft.com/kb/980966/

Your computer appears compatible with MSSB10-015 ....

Okay, wouldn't have expected it to be the culprit anyway
Now, have you tried downloading and installing KB977165 manually already
http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77

Assuming you're German and at least using a german languaged Windows XP
version (*not* a MUI version!), the following links directly to KB977165 for
your system
http://www.microsoft.com/downloads/...f5-ec8d-4782-bb03-5de550adea77&DisplayLang=de

In case you'll receive any error message while trying to install the update
by executing the EXE file *after* you've saved that one on a location of your
system, please post the error code.

There have been some reports, that after installing Windows Installer 4.5
(which is an optional update for Windows XP not beeing offered via Windows
Update), some of these problems vanished as sudden, as they occured. You can
find Windows Installer 4.5 in DownloadCenter, link below
http://www.microsoft.com/downloads/...6f-60b6-4412-95b9-54d056d6f9f4&DisplayLang=de
In case you're going to give Windows Installer 4.5 a try, please download
and install KB958655 too
http://www.microsoft.com/downloads/...57-03cc-42e5-823e-60c9efe74aac&DisplayLang=en

Warum auch immer Du nicht in der deutschsprachigen Windows XP-Newsgroup
nachfragst,
Freudi

 

[Helge Haensel]

Am 15.03.2010, 15:25 Uhr, schrieb PA Bear [MS MVP]

[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY
http://support.microsoft.com/kb/980966/

Your computer appears compatible with MSSB10-015 ....

Okay, wouldn't have expected it to be the culprit anyway
Now, have you tried downloading and installing KB977165 manually already?
http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77

Yes I did and received error: "Setup cannot update your Windows XP files
because the language installed on your computer system is different from
the update language." No other error code.
I changed the language before download to german, I am a german, and
system language is german.

Assuming you're German and at least using a german languaged Windows XP
version (*not* a MUI version!), the following links directly to KB977165
for
your system:
http://www.microsoft.com/downloads/...f5-ec8d-4782-bb03-5de550adea77&DisplayLang=de
Thanks.

In case you'll receive any error message while trying to install the
update
by executing the EXE file *after* you've saved that one on a location of
your
system, please post the error code.

See above.

There have been some reports, that after installing Windows Installer 4.5
(which is an optional update for Windows XP not beeing offered via
Windows
Update), some of these problems vanished as sudden, as they occured. You
can
find Windows Installer 4.5 in DownloadCenter, link below:
http://www.microsoft.com/downloads/...6f-60b6-4412-95b9-54d056d6f9f4&DisplayLang=de
In case you're going to give Windows Installer 4.5 a try, please download
and install KB958655 too:
http://www.microsoft.com/downloads/...57-03cc-42e5-823e-60c9efe74aac&DisplayLang=en

Didn't try yet.

Warum auch immer Du nicht in der deutschsprachigen Windows XP-Newsgroup
nachfragst,

Als ich mit dieser NG angefangen habe, hat es wahrscheinlich die deutsche
Gruppe noch nicht gegeben oder ich habe es nicht gesehen.
Helge

 

[Ottmar Freudenberger]

Am 16.03.2010, 13:16 Uhr, schrieb Ottmar Freudenberger <[email protected]>:

Yes I did and received error: "Setup cannot update your Windows XP files
because the language installed on your computer system is different from
the update language." No other error code.
I changed the language before download to german, I am a german, and
system language is german.

Just to get this straight: The version of KB977165 for *german* languaged
Windows XP has thrown the error message after executing it?

If true, you're most likely running a MUI version of Windows XP (not
uncommon especially for preinstalled Windows XP Media Center Edition
versions). Please try downloading and installing the *English* version of
KB977165 for Windows XP then.
If you get another error message then, please provide the details.

Als ich mit dieser NG angefangen habe, hat es wahrscheinlich die deutsche
Gruppe noch nicht gegeben

Och, microsoft.public.de.german.windowsxp.sonstiges existiert seit Sommer
2001

oder ich habe es nicht gesehen.

Was solls,
Freudi

 

[Helge Haensel]

Just to get this straight: The version of KB977165 for *german* languaged
Windows XP has thrown the error message after executing it?
Yes!

If true, you're most likely running a MUI version of Windows XP (not
uncommon especially for preinstalled Windows XP Media Center Edition
versions). Please try downloading and installing the *English* version
of
KB977165 for Windows XP then.

No MUI, no Media Center, just WiXP/SP3 with all auto updates.
I did that first, just by accident.

If you get another error message then, please provide the details.

Same "language" error. So I dl'd "german". See above.

Och, microsoft.public.de.german.windowsxp.sonstiges existiert seit Sommer
2001

Danke! Werde dort mal umsehen.
Helge

 

[Ottmar Freudenberger]

No MUI, no Media Center, just WiXP/SP3 with all auto updates.
I did that first, just by accident.

Ehm, once again:
http://www.microsoft.com/downloads/...f5-ec8d-4782-bb03-5de550adea77&DisplayLang=de
would leed to download "WindowsXP-KB977165-x86-DEU.exe". Did you
download and try to execute that exe?

Bye,
Freudi

 

[microsoft.news.com]

Hi
IUs this a _fix_ for the original KB977165 that crashes my computer when I
try to install it (4 times so far...)
If so, can I have a likk to the English version please?

TY

 

[Helge Haensel]

Ehm, once again:
http://www.microsoft.com/downloads/...f5-ec8d-4782-bb03-5de550adea77&DisplayLang=de
would leed to download "WindowsXP-KB977165-x86-DEU.exe". Did you
download and try to execute that exe?

I think I exactly did that. I did it again now from the link as given
above. This time a install process started and finished without errors.
New start of pc and all seems to be alright now. Thanks for help.

 

[Ottmar Freudenberger]

IUs this a _fix_ for the original KB977165 that crashes my computer when I
try to install it (4 times so far...)

No. In case installing KB977165 crashes your system (you receive a
BlueScreen and/or Windows XP keeps rebooting), your system ist most
likely running malware. See
http://blogs.technet.com/msrc/archi...talling-ms10-015-and-the-alureon-rootkit.aspx
http://blogs.technet.com/msrc/archi...ate-re-released-with-new-detection-logic.aspx
http://www.microsoft.com/security/updates/015/
http://support.microsoft.com/kb/980966/en-us

Bye,
Freudi