KB971486 security update wants to install over and over??

2

2harts4ever

Good morning,

For the record I am using a Compaq Presario AMD Athlon(tm) 64 Processor
3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8.

I just finished installing the monthly Microsoft Security updates and after
finishing I noticed I still received a taskbar notification that another
update was available. After I installed that one I realized it was one of
the 14 I just finished downloading and installing minutes before.

Is anyone else having this problem with KB971486?

Thanks and regards,

2harts4ever
 
T

Thee Chicago Wolf [MVP]

Good morning,
For the record I am using a Compaq Presario AMD Athlon(tm) 64 Processor
3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8.

I just finished installing the monthly Microsoft Security updates and after
finishing I noticed I still received a taskbar notification that another
update was available. After I installed that one I realized it was one of
the 14 I just finished downloading and installing minutes before.

Is anyone else having this problem with KB971486?

Thanks and regards,

2harts4ever
Click to expand...

Try this: Go and grab the recently released Windows Update Agent 3
from here http://support.microsoft.com/kb/949104/. You'll want the x86
version. Install it, reboot, and run a Windows Update again and see if
it complains. If so, make doubly sure that it's already installed in
your C:\Windows directory as $KB971486 or some such name. If it is,
just tell Windows Update to hide it. Eventually it will go away on
it's own. Sometimes it's just a bug in Windows Update. Let me know how
it goes.

- Thee Chicago Wolf [MVP]
 
2

2harts4ever

UPDATE: I had submitted this question yesterday but when it failed to appear
after two or three hours I then submitted it to the Windows XP Update forum
too. Now today I see both forums show my question. Sorry for any confusion
this might have caused.
 
T

Thee Chicago Wolf [MVP]

UPDATE: I had submitted this question yesterday but when it failed to appear
after two or three hours I then submitted it to the Windows XP Update forum
too. Now today I see both forums show my question. Sorry for any confusion
this might have caused.
Click to expand...

Try this: Go and grab the recently released Windows Update Agent 3
from here http://support.microsoft.com/kb/949104/. You'll want the x86
version. Install it, reboot, and run a Windows Update again and see if
it complains. If so, make doubly sure that it's already installed in
your C:\Windows directory as $KB971486 or some such name. If it is,
just tell Windows Update to hide it. Eventually it will go away on
it's own. Sometimes it's just a bug in Windows Update. Let me know how
it goes.

- Thee Chicago Wolf [MVP]
 
M

MowGreen

Check the KB971486.log, located in WINDOWS, to see what is interfering
with the update's installation.
Or, clean boot XP and see if that gets the automatically downloaded
update to install properly:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

When the kernel is replaced, as it is from this update, security
software may interfere with the operation.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
 
K

krnu2k

Is anyone else having this problem with KB971486?

Sure am - out of two computers here one had the problem of KB971486
installing but windows update reporting that it is ready to be
installed (ad-infinitum)

Tried all the methods suggested in this thread and other threads (as
of Oct16,09), such as:
http://support.microsoft.com/default.aspx/kb/910339

With no luck. Happy to just disable the update warning for this,
_but_ would like to be sure some malicious or unknown error is keeping
KB971486 from installing properly.

Any help appreciate, thanks.

Install log follows:

[KB971486.log]
11.146:
================================================================================
11.236: 2009/10/16 12:06:03.991 (local)
11.236: C:\WINDOWS\SoftwareDistribution\Download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe (version 6.3.13.0)
11.236: Failed To Enable SE_SHUTDOWN_PRIVILEGE
11.236: Hotfix started with following command line: -q -z -er /
ParentInfo:32cadf9f5a42d34fb6b1e3772011e443
13.840: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed
with error 0x2
28.591: DoInstallation: CleanPFR failed: 0x2
28.591: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.611: SetProductTypes: InfProductBuildType=BuildType.Sel
28.651: SetAltOsLoaderPath: No section uses DirId 65701; done.
28.701: DoInstallation: FetchSourceURL for c:\windows
\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c\update
\update_SP3GDR.inf failed
28.711: CreateUninstall = 0,Directory = C:\WINDOWS\
$NtUninstallKB971486$
28.711: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
28.792: BuildCabinetManifest: update.url absent
28.792: Starting AnalyzeComponents
28.792: AnalyzePhaseZero used 0 ticks
28.792: No c:\windows\INF\updtblk.inf file.
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-
bfc1-08002be10318}
29.643: SetupVerifyInfFile failed with error 0x490 for hal.inf of
device ROOT\ACPI_HAL\0000
47.228: OEM file scan used 18436 ticks
69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
85.904: AnalyzePhaseOne: used 57112 ticks
85.904: AnalyzeComponents: Hotpatch analysis disabled; skipping.
85.904: AnalyzeComponents: Hotpatching is disabled.
85.904: FindFirstFile c:\windows\$hf_mig$\*.*
89.238: AnalyzeForBranching used 0 ticks.
89.238: AnalyzePhaseTwo used 0 ticks
89.238: AnalyzePhaseThree used 0 ticks
89.238: AnalyzePhaseFive used 0 ticks
89.248: AnalyzePhaseSix used 10 ticks
89.248: AnalyzeComponents used 60456 ticks
89.248: Downloading 0 files
89.248: bPatchMode = FALSE
89.248: Inventory complete: ReturnStatus=0, 60537 ticks
89.248: Num Ticks for invent : 60547
89.319: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\inf\HFX4.tmp
89.439: Copied file: c:\windows\inf\branches.inf
93.344: Allocation size of drive C: is 4096 bytes, free space =
6139813888 bytes
93.975: Drive C: free 5855MB req: 5MB w/uninstall 0MB
93.975: CabinetBuild complete
93.975: Num Ticks for Cabinet build : 4727
93.975: DynamicStrings section not defined or empty.
93.975: FileInUse:: Detection disabled.
95.017: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
95.678: PFE2: Not avoiding Per File Exceptions.
96.319: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update_SP3QFE.inf -> c:
\windows\$hf_mig$\KB971486\update\update_SP3QFE.inf.
96.359: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spuninst.exe -> c:\windows\$hf_mig$
\KB971486\spuninst.exe.
96.369: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spmsg.dll -> c:\windows\$hf_mig$
\KB971486\spmsg.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\spcustom.dll -> c:\windows\
$hf_mig$\KB971486\update\spcustom.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\KB971486.CAT -> c:\windows\
$hf_mig$\KB971486\update\KB971486.CAT.
96.389: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe -> c:\windows\
$hf_mig$\KB971486\update\update.exe.
96.399: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updspapi.dll -> c:\windows\
$hf_mig$\KB971486\update\updspapi.dll.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.ver -> c:\windows\
$hf_mig$\KB971486\update\update.ver.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updatebr.inf -> c:\windows\
$hf_mig$\KB971486\update\updatebr.inf.
96.439: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\eula.txt -> c:\windows\$hf_mig
$\KB971486\update\eula.txt.
96.459: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\branches.inf -> c:\windows\
$hf_mig$\KB971486\update\branches.inf.
96.859: DoInstallation: Installing assemblies with source root path: c:
\windows\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c
\
96.859: Num Ticks for Copying files : 2884
96.869: Num Ticks for Reg update and deleting 0 size files : 10
97.090: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
is empty; nothing to do.
97.140: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
ForceRestart = 0
 
K

krnu2k

Is anyone else having this problem with KB971486?

Sure am - out of two computers here one had the problem of KB971486
installing but windows update reporting that it is ready to be
installed (ad-infinitum)

Tried all the methods suggested in this thread and other threads (as
of Oct16,09), such as:
http://support.microsoft.com/default.aspx/kb/910339

With no luck. Happy to just disable the update warning for this,
_but_ would like to be sure some malicious or unknown error is keeping
KB971486 from installing properly.

Any help appreciate, thanks.

Install log follows:

[KB971486.log]
11.146:
================================================================================
11.236: 2009/10/16 12:06:03.991 (local)
11.236: C:\WINDOWS\SoftwareDistribution\Download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe (version 6.3.13.0)
11.236: Failed To Enable SE_SHUTDOWN_PRIVILEGE
11.236: Hotfix started with following command line: -q -z -er /
ParentInfo:32cadf9f5a42d34fb6b1e3772011e443
13.840: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed
with error 0x2
28.591: DoInstallation: CleanPFR failed: 0x2
28.591: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.611: SetProductTypes: InfProductBuildType=BuildType.Sel
28.651: SetAltOsLoaderPath: No section uses DirId 65701; done.
28.701: DoInstallation: FetchSourceURL for c:\windows
\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c\update
\update_SP3GDR.inf failed
28.711: CreateUninstall = 0,Directory = C:\WINDOWS\
$NtUninstallKB971486$
28.711: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
28.792: BuildCabinetManifest: update.url absent
28.792: Starting AnalyzeComponents
28.792: AnalyzePhaseZero used 0 ticks
28.792: No c:\windows\INF\updtblk.inf file.
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-
bfc1-08002be10318}
29.643: SetupVerifyInfFile failed with error 0x490 for hal.inf of
device ROOT\ACPI_HAL\0000
47.228: OEM file scan used 18436 ticks
69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
85.904: AnalyzePhaseOne: used 57112 ticks
85.904: AnalyzeComponents: Hotpatch analysis disabled; skipping.
85.904: AnalyzeComponents: Hotpatching is disabled.
85.904: FindFirstFile c:\windows\$hf_mig$\*.*
89.238: AnalyzeForBranching used 0 ticks.
89.238: AnalyzePhaseTwo used 0 ticks
89.238: AnalyzePhaseThree used 0 ticks
89.238: AnalyzePhaseFive used 0 ticks
89.248: AnalyzePhaseSix used 10 ticks
89.248: AnalyzeComponents used 60456 ticks
89.248: Downloading 0 files
89.248: bPatchMode = FALSE
89.248: Inventory complete: ReturnStatus=0, 60537 ticks
89.248: Num Ticks for invent : 60547
89.319: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\inf\HFX4.tmp
89.439: Copied file: c:\windows\inf\branches.inf
93.344: Allocation size of drive C: is 4096 bytes, free space =
6139813888 bytes
93.975: Drive C: free 5855MB req: 5MB w/uninstall 0MB
93.975: CabinetBuild complete
93.975: Num Ticks for Cabinet build : 4727
93.975: DynamicStrings section not defined or empty.
93.975: FileInUse:: Detection disabled.
95.017: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
95.678: PFE2: Not avoiding Per File Exceptions.
96.319: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update_SP3QFE.inf -> c:
\windows\$hf_mig$\KB971486\update\update_SP3QFE.inf.
96.359: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spuninst.exe -> c:\windows\$hf_mig$
\KB971486\spuninst.exe.
96.369: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spmsg.dll -> c:\windows\$hf_mig$
\KB971486\spmsg.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\spcustom.dll -> c:\windows\
$hf_mig$\KB971486\update\spcustom.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\KB971486.CAT -> c:\windows\
$hf_mig$\KB971486\update\KB971486.CAT.
96.389: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe -> c:\windows\
$hf_mig$\KB971486\update\update.exe.
96.399: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updspapi.dll -> c:\windows\
$hf_mig$\KB971486\update\updspapi.dll.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.ver -> c:\windows\
$hf_mig$\KB971486\update\update.ver.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updatebr.inf -> c:\windows\
$hf_mig$\KB971486\update\updatebr.inf.
96.439: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\eula.txt -> c:\windows\$hf_mig
$\KB971486\update\eula.txt.
96.459: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\branches.inf -> c:\windows\
$hf_mig$\KB971486\update\branches.inf.
96.859: DoInstallation: Installing assemblies with source root path: c:
\windows\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c
\
96.859: Num Ticks for Copying files : 2884
96.869: Num Ticks for Reg update and deleting 0 size files : 10
97.090: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
is empty; nothing to do.
97.140: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
ForceRestart = 0
 
M

MowGreen

The KB971486.log from your system never shows the files being Copied to
the Windows directory. Here's what it *should* be showing:

48.609: Copied file: D:\WINDOWS\system32\ntoskrnl.exe
48.740: Copied file: D:\WINDOWS\system32\ntkrnlpa.exe
48.760: Copied file: D:\WINDOWS\Driver Cache\i386\ntoskrnl.exe
48.980: Copied file: D:\WINDOWS\Driver Cache\i386\ntkrpamp.exe
49.090: Copied file: D:\WINDOWS\Driver Cache\i386\ntkrnlpa.exe
49.300: Copied file: D:\WINDOWS\Driver Cache\i386\ntkrnlmp.exe
49.431: Copied file: D:\WINDOWS\system32\DllCache\ntoskrnl.exe
49.481: Copied file: D:\WINDOWS\system32\DllCache\ntkrpamp.exe
49.571: Copied file: D:\WINDOWS\system32\DllCache\ntkrnlpa.exe
49.621: Copied file: D:\WINDOWS\system32\DllCache\ntkrnlmp.exe
49.831: Copied file: d:\windows\$hf_mig$\KB971486\SP3QFE\ntkrnlpa.exe
49.931: Copied file: d:\windows\$hf_mig$\KB971486\SP3QFE\ntoskrnl.exe
50.092: Copied file: d:\windows\$hf_mig$\KB971486\SP3QFE\ntkrpamp.exe
50.212: Copied file: d:\windows\$hf_mig$\KB971486\SP3QFE\ntkrnlmp.exe

And, the log is showing that the kernel files are being detected as OEM
drivers:

69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!

Since the files were never copied to Windows, the system is not prompted
for the required reboot:

97.140: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
ForceRestart = 0

The log should be showing

174.310: RebootNecessary = 1,WizardInput = 0 , DontReboot = 1,
ForceRestart = 0

Either 3rd party software is preventing the file copy, it's interfering
with the proper detection of the kernel files, and they are being
detected as OEM drivers, or there is an issue with the number of OEM
..inf files.

You can try clean booting XP to see if that resolves the installation
failure: How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
or, move *all* of the OEM .inf files to a temporary location and see if
that resolves the installation failure.
To be able to view contents of the WINDOWS\inf subfolder you will have
to open Folder Options in the Control Panel, click the View tab, and
check the box next to
Hidden files and folders -
Show hidden files and folders

UNcheck the box next to " Hide protected Operating System files
(Recommended)

Then click Apply, then OK. The OEM inf files are all named like this
oemX.inf
with X being the number of said files.

If neither of those methods resolve the update's installation failure
you can contact MS for *no-charge* support in getting KB971486 installed
properly: http://support.microsoft.com/kb/971486
How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4
North American customers can also obtain instant access to unlimited no-charge e-mail support or to
unlimited individual chat support by visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552
Click to expand...


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"


Sure am - out of two computers here one had the problem of KB971486
installing but windows update reporting that it is ready to be
installed (ad-infinitum)

Tried all the methods suggested in this thread and other threads (as
of Oct16,09), such as:
http://support.microsoft.com/default.aspx/kb/910339

With no luck. Happy to just disable the update warning for this,
_but_ would like to be sure some malicious or unknown error is keeping
KB971486 from installing properly.

Any help appreciate, thanks.

Install log follows:

[KB971486.log]
11.146:
================================================================================
11.236: 2009/10/16 12:06:03.991 (local)
11.236: C:\WINDOWS\SoftwareDistribution\Download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe (version 6.3.13.0)
11.236: Failed To Enable SE_SHUTDOWN_PRIVILEGE
11.236: Hotfix started with following command line: -q -z -er /
ParentInfo:32cadf9f5a42d34fb6b1e3772011e443
13.840: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed
with error 0x2
28.591: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed
with error 0x2
28.591: DoInstallation: CleanPFR failed: 0x2
28.591: In Function GetReleaseSet, line 1240, RegQueryValueEx failed
with error 0x2
28.611: SetProductTypes: InfProductBuildType=BuildType.Sel
28.651: SetAltOsLoaderPath: No section uses DirId 65701; done.
28.701: DoInstallation: FetchSourceURL for c:\windows
\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c\update
\update_SP3GDR.inf failed
28.711: CreateUninstall = 0,Directory = C:\WINDOWS\
$NtUninstallKB971486$
28.711: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
28.792: BuildCabinetManifest: update.url absent
28.792: Starting AnalyzeComponents
28.792: AnalyzePhaseZero used 0 ticks
28.792: No c:\windows\INF\updtblk.inf file.
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
28.792: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-
bfc1-08002be10318}
29.643: SetupVerifyInfFile failed with error 0x490 for hal.inf of
device ROOT\ACPI_HAL\0000
47.228: OEM file scan used 18436 ticks
69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
85.904: AnalyzePhaseOne: used 57112 ticks
85.904: AnalyzeComponents: Hotpatch analysis disabled; skipping.
85.904: AnalyzeComponents: Hotpatching is disabled.
85.904: FindFirstFile c:\windows\$hf_mig$\*.*
89.238: AnalyzeForBranching used 0 ticks.
89.238: AnalyzePhaseTwo used 0 ticks
89.238: AnalyzePhaseThree used 0 ticks
89.238: AnalyzePhaseFive used 0 ticks
89.248: AnalyzePhaseSix used 10 ticks
89.248: AnalyzeComponents used 60456 ticks
89.248: Downloading 0 files
89.248: bPatchMode = FALSE
89.248: Inventory complete: ReturnStatus=0, 60537 ticks
89.248: Num Ticks for invent : 60547
89.319: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\inf\HFX4.tmp
89.439: Copied file: c:\windows\inf\branches.inf
93.344: Allocation size of drive C: is 4096 bytes, free space =
6139813888 bytes
93.975: Drive C: free 5855MB req: 5MB w/uninstall 0MB
93.975: CabinetBuild complete
93.975: Num Ticks for Cabinet build : 4727
93.975: DynamicStrings section not defined or empty.
93.975: FileInUse:: Detection disabled.
95.017: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
failed: 0xe0000102
95.678: PFE2: Not avoiding Per File Exceptions.
96.319: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update_SP3QFE.inf -> c:
\windows\$hf_mig$\KB971486\update\update_SP3QFE.inf.
96.359: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spuninst.exe -> c:\windows\$hf_mig$
\KB971486\spuninst.exe.
96.369: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\spmsg.dll -> c:\windows\$hf_mig$
\KB971486\spmsg.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\spcustom.dll -> c:\windows\
$hf_mig$\KB971486\update\spcustom.dll.
96.379: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\KB971486.CAT -> c:\windows\
$hf_mig$\KB971486\update\KB971486.CAT.
96.389: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.exe -> c:\windows\
$hf_mig$\KB971486\update\update.exe.
96.399: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updspapi.dll -> c:\windows\
$hf_mig$\KB971486\update\updspapi.dll.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\update.ver -> c:\windows\
$hf_mig$\KB971486\update\update.ver.
96.419: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\updatebr.inf -> c:\windows\
$hf_mig$\KB971486\update\updatebr.inf.
96.439: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\eula.txt -> c:\windows\$hf_mig
$\KB971486\update\eula.txt.
96.459: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\windows\softwaredistribution\download
\8fa1ad7968e63408057364ad07aa482c\update\branches.inf -> c:\windows\
$hf_mig$\KB971486\update\branches.inf.
96.859: DoInstallation: Installing assemblies with source root path: c:
\windows\softwaredistribution\download\8fa1ad7968e63408057364ad07aa482c
\
96.859: Num Ticks for Copying files : 2884
96.869: Num Ticks for Reg update and deleting 0 size files : 10
97.090: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
is empty; nothing to do.
97.140: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
ForceRestart = 0
Click to expand...
 
M

MowGreen

Do you think hiding this update will mitigate the vulnerability that's
described in the Security Bulleting ?
Pretending the vuln doesn't exist because there's an issue installing
the update is precisely why so many systems are compromised.
MS offers *no-charge* support for issues with installing SEcurity
updates and adverse effects from installed Security updates:

Microsoft Security Bulletin MS09-058 - Important
Vulnerabilities in Windows Kernel Could Allow Elevation of Privilege
(971486)
http://www.microsoft.com/technet/security/Bulletin/MS09-058.mspx

" Support
• Customers in the U.S. and Canada can receive technical support from
Security Support http://go.microsoft.com/fwlink/?LinkId=21131
or 1-866-PCSAFETY. There is no charge for support calls that are
associated with security updates. For more information about available
support options, see Microsoft Help and Support.
• International customers can receive support from their local Microsoft
subsidiaries. There is no charge for support that is associated with
security updates. For more information about how to contact Microsoft
for support issues, visit the International Support Web site.
http://go.microsoft.com/fwlink/?LinkId=21155 "

And, there is a workaround for getting this update installed.
Uninstall KB971486 from Add/Remove Programs in the Control Panel.
Reboot.
Manually download the update from the MS Download Center and *save* it
to the root drive, which on most systems, is C:\ :
KB971486 for Windows XP 32 bit (x86)
http://www.microsoft.com/downloads/...55-0756-4357-9d2d-6709e8426068&displaylang=en

Once the download completes close *all* programs and browsers.
Click Start > Run > Browse
Navigate to the root drive (C:\) and click once on it to highlight it,
then click Open.
In the Open: field add this the end what is showing /o
The line will now look like this

C:\WindowsXP-KB971486-x86-ENU.exe /o

NOTE the *space* between the e and the /

Then click OK and the update will install properly.
There should be a prompt to restart the system.
Do so and you're finished with this update.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
 

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