KB939653 fails to install every time

B

bswarm

KB939653 fails to install from windows update every time. I tried a manual
install and it still won't work.

The error is KB939653 failed to install, code 0x80242006

Internet Explorer version is 7.00.6000.16512

Log file for KB939653....................

[KB939653.log]
5.016:
================================================================================
5.016: 2007/11/26 21:18:59.656 (local)
5.016: c:\559c4b7fa841fd8bf1e8f9350eba\update\update.exe (version 6.2.29.0)
5.016: Hotfix started with following command line:
5.500: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Greater or Equal To 7.0.0.0
5.500: Condition Check for Line 1 of PreRequisite returned FALSE
5.516: KB939653 Setup encountered an error: The version of Internet
Explorer you have installed does not match the update you are trying to
install.
5.828: The version of Internet Explorer you have installed does not match
the update you are trying to install.
16.047: Message displayed to the user: The version of Internet Explorer you
have installed does not match the update you are trying to install.
16.047: User Input: OK
16.047: Update.exe extended error code = 0xf0f4
16.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.



I tried google and found others having the same problem but no solution.
 
P

PA Bear

Add/Remove Programs > make sure the Show Updates box is checked (top, right)
Is "Security Update for Windows Internet Explorer 7 (KB9396530)" listed?
Click to expand...

Are you running an x64 version of WinXP?

What anti-virus and third-party firewall is installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

KB939653 fails to install from windows update every time. I tried a manual
install and it still won't work.

The error is KB939653 failed to install, code 0x80242006

Internet Explorer version is 7.00.6000.16512

Log file for KB939653....................

[KB939653.log]
5.016:
================================================================================
5.016: 2007/11/26 21:18:59.656 (local)
5.016: c:\559c4b7fa841fd8bf1e8f9350eba\update\update.exe (version
6.2.29.0)
5.016: Hotfix started with following command line:
5.500: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Greater or Equal To 7.0.0.0
5.500: Condition Check for Line 1 of PreRequisite returned FALSE
5.516: KB939653 Setup encountered an error: The version of Internet
Explorer you have installed does not match the update you are trying to
install.
5.828: The version of Internet Explorer you have installed does not match
the update you are trying to install.
16.047: Message displayed to the user: The version of Internet Explorer
you
have installed does not match the update you are trying to install.
16.047: User Input: OK
16.047: Update.exe extended error code = 0xf0f4
16.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.



I tried google and found others having the same problem but no solution.
Click to expand...
 
T

Thee Chicago Wolf

KB939653 fails to install from windows update every time. I tried a manual
install and it still won't work.

The error is KB939653 failed to install, code 0x80242006

Internet Explorer version is 7.00.6000.16512

Log file for KB939653....................

[KB939653.log]
5.016:
================================================================================
5.016: 2007/11/26 21:18:59.656 (local)
5.016: c:\559c4b7fa841fd8bf1e8f9350eba\update\update.exe (version 6.2.29.0)
5.016: Hotfix started with following command line:
5.500: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Greater or Equal To 7.0.0.0
5.500: Condition Check for Line 1 of PreRequisite returned FALSE
5.516: KB939653 Setup encountered an error: The version of Internet
Explorer you have installed does not match the update you are trying to
install.
5.828: The version of Internet Explorer you have installed does not match
the update you are trying to install.
16.047: Message displayed to the user: The version of Internet Explorer you
have installed does not match the update you are trying to install.
16.047: User Input: OK
16.047: Update.exe extended error code = 0xf0f4
16.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.



I tried google and found others having the same problem but no solution.
Click to expand...

I don't recognize that version number (7.00.6000.xxx) as being for XP.
Latest version of IE7 is 7.0.5730.13. Something's not right here.

- Thee Chicago Wolf
 
B

bswarm

Thee Chicago Wolf said:
KB939653 fails to install from windows update every time. I tried a
manual
install and it still won't work.

The error is KB939653 failed to install, code 0x80242006

Internet Explorer version is 7.00.6000.16512

Log file for KB939653....................

[KB939653.log]
5.016:
================================================================================
5.016: 2007/11/26 21:18:59.656 (local)
5.016: c:\559c4b7fa841fd8bf1e8f9350eba\update\update.exe (version
6.2.29.0)
5.016: Hotfix started with following command line:
5.500: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Greater or Equal To 7.0.0.0
5.500: Condition Check for Line 1 of PreRequisite returned FALSE
5.516: KB939653 Setup encountered an error: The version of Internet
Explorer you have installed does not match the update you are trying to
install.
5.828: The version of Internet Explorer you have installed does not match
the update you are trying to install.
16.047: Message displayed to the user: The version of Internet Explorer
you
have installed does not match the update you are trying to install.
16.047: User Input: OK
16.047: Update.exe extended error code = 0xf0f4
16.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.



I tried google and found others having the same problem but no solution.
Click to expand...

I don't recognize that version number (7.00.6000.xxx) as being for XP.
Latest version of IE7 is 7.0.5730.13. Something's not right here.

- Thee Chicago Wolf
Click to expand...

Yes, its version 7.0.5730.13,
The 7.00.6000.16512 is from the properties box for iexplore.exe.
 
T

Thee Chicago Wolf

Yes, its version 7.0.5730.13,
The 7.00.6000.16512 is from the properties box for iexplore.exe.
Click to expand...

Ok then, is the account that's trying to do the Windows Update or
install the patch an Admin account or the Administrator account?

- Thee Chicago Wolf
 

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