Kaspersky online scanner failure

[Frank Booth Snr]

Keep getting getting error message "Unknown error detected while
checking the license for Kaspersky online scanner product".

Any ideas, someone please?

 

[Penny. M.Millarman]

Keep getting getting error message "Unknown error detected while
checking the license for Kaspersky online scanner product".

Any ideas, someone please?

I use Kaspersky and am very happy with it. There is a superb support
forum here:

http://forum.kaspersky.com/index.php?

I am sure you will get your query answered there.