Kaspersky AV 2010 -- Issues

S

Steve Pope

Three of the low-end XP machines I manage have been running identical
configurations of Kaspersky AV 7 and Spybot S&D, with all realtime
protections turned on, without major issues. It has come time to
renew the three-machine Kaspersky license, so when I applied the
new activation code to the first machine I encountered the
following:

The new code would not activate Kaspersky 7, so I had to install
Kaspersky Antivirus 2010. The install itself went okay, however
when running a scan (with Spybot's resident protection turned off,
just for good measure) Kaspersky brought the machine to its knees,
with CPU usage pegged at 100% causing a major freeze requiring
serious measures including a Windows Restore, and deinstall/reinstall
of Kaspersky.

Since then, I set the Kaspersky "cede machine resources" bit, and it
has behaved a little better, but it is too soon to say it is a
stable machine.

Also, the user interface does not seem nearly as good as Kaspersky 7.
I have not found a way to open a "details" window when scanning.
One must scan, wait for it to complete, then open a report
to see if it found anything. The report lists found items,
but it does not say what the corrective action was (one assumes
it followed the rules under your settings, but for example the
report does not say whether it disinfected, or whether it deleted the
detected item. It would be nice to know.)

All of this seems quite a bit inferior to the previous product,
although perhaps there is a way to get the user interface to cough
up the information I am used to.

My questions are:

(1) Can you get a "details" window as in Kaspersky 7, that
tells you of detection and corrective action as it goes along?

(2) I'm told that Spybot S&D and Kaspersky together will in
particular drag down a machine. I'm told replacing Spybot S&D
with Malwarebytes will help significantly. Is this viable?
The other two machines I need to configure are less powerful
then the one I just worked on, so I'm pretty sure they will
die entirely if I proceed in the same manner as I did with
the first machine.

I like Kaspersky because it actually finds/blocks things, unlike
some other products I've tried like Microsoft Security Essentials,
but I'll have to say I would not have paid for the three-machine
renewal had I known I'd be forced to upgrade the product. (Guess
I should have read the fine print.)

Any advice? Thanks.

Steve
 
B

Bill


Use Linux when using the Internet and keep a Windows partition handy for those
have_to_use Windows games, etc. and just use MS Security Essentials. It should
be more than adequate unless you're going a lot of unsavory places with Windows.
 
A

ASCII

Bill said:
Use Linux when using the Internet and keep a Windows partition handy for those
have_to_use Windows games, etc. and just use MS Security Essentials. It should
be more than adequate unless you're going a lot of unsavory places with Windows.

For all the trouble of having a dual boot, someone could just secure windows,
so as to have the convenience of flexibility within a safe environment.
curious; what might be considered an unsavory place?
 
B

Bill

For all the trouble of having a dual boot, someone could just secure windows,
so as to have the convenience of flexibility within a safe environment.


If "someone" could, it would have been done a long time ago. Windows was made to
be pretty and easy, not to be secure. Never has been, never will be.

I've been using Linux for some time now and depending upon which distro you
choose, it's difficult to be disappointed. The entire OS is so customizable.
Trust me, the dual boot option is not trouble and the benefits are many.

....Just ask you mom. :)
 
A

ASCII

Bill said:
Windows was made to
be pretty and easy, not to be secure. Never has been, never will be.

There are only 'so' many entrances for misuse in any system,
and if they're closed, restricted, or disabled,
hen that system is as secure as any other.
 
R

Roy

Three of the low-end XP machines I manage have been running identical
configurations of Kaspersky AV 7 and Spybot S&D, with all realtime
protections turned on, without major issues.  It has come time to
renew the three-machine Kaspersky license, so when I applied the
new activation code to the first machine I encountered the
following:

The new code would not activate Kaspersky 7, so I had to install
Kaspersky Antivirus 2010.  The install itself went okay, however
when running a scan (with Spybot's resident protection turned off,
just for good measure) Kaspersky brought the machine to its knees,
with CPU usage pegged at 100% causing a major freeze requiring
serious measures including a Windows Restore, and deinstall/reinstall
of Kaspersky.

Since then, I set the Kaspersky "cede machine resources" bit, and it
has behaved a little better, but it is too soon to say it is a
stable machine.

Also, the user interface does not seem nearly as good as Kaspersky 7.
I have not found a way to open a "details" window when scanning.
One must scan, wait for it to complete, then open a report
to see if it found anything.  The report lists found items,
but it does not say what the corrective action was (one assumes
it followed the rules under your settings, but for example the
report does not say whether it disinfected, or whether it deleted the
detected item.  It would be nice to know.)

All of this seems quite a bit inferior to the previous product,
although perhaps there is a way to get the user interface to cough
up the information I am used to.

My questions are:

(1) Can you get a "details" window as in Kaspersky 7, that
tells you of detection and corrective action as it goes along?

(2) I'm told that Spybot S&D and Kaspersky together will in
particular drag down a machine.  I'm told replacing Spybot S&D
with Malwarebytes will help significantly.  Is this viable?
The other two machines I need to configure are less powerful
then the one I just worked on, so I'm pretty sure they will
die entirely if I proceed in the same manner as I did with
the first machine.

I like Kaspersky because it actually finds/blocks things, unlike
some other products I've tried like Microsoft Security Essentials,
but I'll have to say I would not have paid for the three-machine
renewal had I known I'd be forced to upgrade the product.  (Guess
I should have read the fine print.)

Any advice?  Thanks.

Steve

As far as Kaspersky 2010 products are concerned whether its the AV or
the KIS they have the peculiarity that if your PC had a RAM of just
256mb, the scanning will take 100% of the CPU resources, the same
thing I experienced with the latest AVGs that the PC seems to hang for
quite a time.
I tried increasing the RAM to 512mb and the scanning time takes about
half of the CPU resources and seems to improve the situation meaning
it has something to do with the RAM capacity.
I had complained this peculiarity to the kaspersky forum and all the
experts there suggested to the same direction that the latest version
of kaspersky is best if the memory is higher than 256mb.......
and in fact with a PC that has a RAM of 1 Gb the performance was a lot
better....



Roy
 
S

Steve Pope

Roy said:
As far as Kaspersky 2010 products are concerned whether its the AV or
the KIS they have the peculiarity that if your PC had a RAM of just
256mb, the scanning will take 100% of the CPU resources, the same
thing I experienced with the latest AVGs that the PC seems to hang for
quite a time.
I tried increasing the RAM to 512mb and the scanning time takes about
half of the CPU resources and seems to improve the situation meaning
it has something to do with the RAM capacity.
I had complained this peculiarity to the kaspersky forum and all the
experts there suggested to the same direction that the latest version
of kaspersky is best if the memory is higher than 256mb.......
and in fact with a PC that has a RAM of 1 Gb the performance was a lot
better....

Thanks.

The machine I installed it on have 2 gigs of RAM; the other two
I hope to install it on each have one gig.

Steve
 
S

Steve Pope

One more question on the Kaspersky AV 2010 features.

The "rootkit scan" feater in Kaspersky 7 has gone away. There
is now an "objects scan".

Is the rootkit scanner gone (perhaps, moved to a different
product than the basic AV product)?

What does "object scan" do? Does a "full scan" also do an object
scan (whatever that is)?

Thanks

Steve
 
T

tom

Steve Pope said:
One more question on the Kaspersky AV 2010 features.

The "rootkit scan" feater in Kaspersky 7 has gone away. There
is now an "objects scan".

Is the rootkit scanner gone (perhaps, moved to a different
product than the basic AV product)?

What does "object scan" do? Does a "full scan" also do an object
scan (whatever that is)?

Thanks

Steve
My version of KAV 2010 runs a root kit scan once a day. I can't find any
setting(s) for this anywhere in the program. No scheduling or setup
anywhere. Not really a problem, but a bit strange.

http://i192.photobucket.com/albums/z95/dollymadis/Graphic_7_22_20106_03_09PM.jpg
 
S

Steve Pope

Bill said:
During the installation of KAV 2010 (AV, not the "suite") on my
machines, IIRC, KAV detected that I had Spybot S&D installed, and it
reported the two would conflict; and to uninstall Spybot S&D before
proceeding. This was ~ 5-6 months ago, and the details are pretty hazy.

Thanks. I have heard this will happen, but it did not happen to me.

I did however turn off Spybot's real-time protection during the
KAV 2010 install, and turned it back on afterwards. So far, no
conflict.

I've now proceeded to my second KAV 2010 install, on a lower-configuration
netbook. For that one, I deleted Spybot and installed Malwarebytes
instead on advice from a colleague. That one seems stable but it does bog
down seriously during a KAV scan.

Steve
 
R

Roy

Thanks.

The machine I installed it on have 2 gigs of RAM; the other two
I hope to install it on each have one gig.

Steve

I think there are more issues that you need to consider and that needs
more ideas ..... if you visit on kaspersky forum and register you can
freely ask every question related to kaspesk products
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top