Junk Mail - how detected, how to disable

[Martin Trautmann]

Hi all,

how does Outlook know which is Junk and which isn't?

Typical applications would add some kind of spam info to the headers.
Outlook doesn't.

What I got here: Microsoft Office Outlook 2003

Once I opened this application (instead of the former non-office
version), it started to filter mails.

I found the Junk Mail options which offered NOT to do automatic
filtering. Only messages from blocked senders should be moved to the Junk Mail
folder. But the list of blocked senders is empty, while the application
still moves many senders, including many false positives, to the Junk
Mail folder.

It doesn't tell me why,
it can't be turned off, although it is told not to do so,

I feel it's not a setting within Outlook any longer, since the filtering
happens while the application is not running. Thus it must have been
changed on its exchange server.

Any idea?

Thanks,
Martin

 

[Martin Trautmann]

Hi Martin,

There are a few possiblities:
1. Your company uses an anti virus program with a spam filter, and has
installed it's plug-in in Oultook. The anti virus program then moves the mail
to a junkfolder.

2. Presuming you are connected to an Exchange server, the administrator has
set up a few rules on spam on the server side.

3. There are a few e-mail profiders who offer spam filtering on your
mailbox. it can happen that this is activated by default, and you will have
to go to the website of your e-mial provider to turn this off.

hope this helps you solve your problem

Hi LUMC,

thanks for these suggestions. Does this explain why it started the same
moment that I called the Microsoft Office Outlook 2003 the first time,
while it did not work as long as I used Outlook 2000 SP-3 only?

So there's no chance to disable it again?

Does this explain why Microsoft Office Outlook 2003 was told NOT to move
mail to the Junk folder, but still continues to do so - while as soon as
I tell this version that a mail from this sender is NOT Junk, it will no
longer be moved to the Junk folder?

1) is perfectly true: we got a spam and virus filter. However, it
computed a spam index only, while it did not move spam to the folder.

2) might be, separately or togehter with 1. But it would not explain
very well why marking a sender as not junk sender would not move it to
the Junk. Maybe this mark would not only prevent that mail is moved to
Junk, but would move it back from the Junk to the typical Inbox,
applying the other rules from there again?

3) can't be true. There's mail that runs via a provider, but this one
would add extra headers (or subject modifications), while it could not
influence how the messages would be delivered locally.

- Martin