IVPS.Mgr - Failed to update the system registry

[Mark Dvorkin]

Have you seen this msg?

IVPS.Mgr
Failed to update the system registry.
Please try using REGEDIT

and then the Norton Antivirus comes up:
The Norton AntiVirus Driver Could not
be loaded.
Your system is not protected from viruses.
Please restart the computer.

This happened to me with my laptop (Toshiba, running XP Home Edition)
I still can use the computer (by dismissing the msg boxes) but I have no
clue what it is, i.e. how dangerous it is.

Any help will be greatly appreciated.
Thanks in advance,
/mark

 

[Malke]

Have you seen this msg?

IVPS.Mgr
Failed to update the system registry.
Please try using REGEDIT

and then the Norton Antivirus comes up:
The Norton AntiVirus Driver Could not
be loaded.
Your system is not protected from viruses.
Please restart the computer.

This happened to me with my laptop (Toshiba, running XP Home Edition)
I still can use the computer (by dismissing the msg boxes) but I have
no clue what it is, i.e. how dangerous it is.

A Google for "IVPS.Mgr" brings up only one site from eBay which
apparently doesn't have anything to do with the issue. If you typed the
error message correctly, I'd scan with Sysclean or Dave Lipman's
Multi-AV:

http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download

After the initial scan with one of these first-line antivirus tools,
make sure your NAV is a current version (not earlier than 2004), its
subscription is current, and the virus definitions are updated. If it
isn't then rectify the situation and then do a thorough scan in Safe
Mode with the full-featured av.

After you've done all that, continue your housecleaning:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Mark Dvorkin]

Thanks for your reply. I just came home and will explore your suggestions.
Your right, I did misspell IVPS.Mgr. Its correct spelling is IVPSvMgr.
If you come up with anything please let me know.
Thanks again
/mark

 

[Lem]

Thanks for your reply. I just came home and will explore your
suggestions.
Your right, I did misspell IVPS.Mgr. Its correct spelling is
IVPSvMgr.
If you come up with anything please let me know.
Thanks again
/mark

Scanning for malware is always a good idea. However, IVPSvMgr is
probably itself OK.

See: http://www.answersthatwork.com/Tasklist_pages/tasklist_i.htm --
Toshiba IVP Service Manager application which appears as a red satellite
dish icon in the System Tray. This is Toshiba’s equivalent to the
Windows Automatic Update feature as, whenever you are connected to the
Internet, it will check for Windows updates and Toshiba updates.

If you have the "red satellite dish icon" click/right click on it and
see if you can find a setting to stop it from running at startup. Make
that setting and reboot. If not ...

Try Start --> Run --> msconfig [enter]
Click the General tab, then Selective Startup.
If there is an entry for IVPSvMgr under Load Startup Items, UNcheck it
and reboot.

(See How to troubleshoot by using the System Configuration utility in
Windows XP for more info)
http://support.microsoft.com/kb/310560/en-us

If stopping IVPSvMgr from running solves the problem, then your problem
likely is a corrupt IVPSvMgr, which you'll have to replace either from a
CD that came with your laptop or from Toshiba's website.

If not, the scans Malke suggested probably will turn up some
infestations.

On the chance that neither disabling IVPSvMgr nor malware scans reveals
any problems, see if you are able to access the registry
Start --> Run --> regedit [enter]
Don't do anything in regedit except exit. If you are unable to access
the registry using regedit, include that information in your next post.

 

[Malke]

Thanks for your reply. I just came home and will explore your
suggestions.
Your right, I did misspell IVPS.Mgr. Its correct spelling is
IVPSvMgr. If you come up with anything please let me know.
Thanks again

Then you could have done exactly what I did - plug IVPSvMgr into Google
and find out that:

http://www.liutilities.com/products/wintaskspro/processlibrary/ivpsvmgr/

"ivpsvmgr.exe is a process which is authored by Toshiba and controls
Software Upgrades on your computer. This program is non-essential
process to the running of the system, but should not be terminated
unless suspected to be causing problems."

When you have a question like this, your first step is always to Use The
Force (Google).

Malke