Is AutoText Disabled?

[Brenda from Michigan]

User has a number of autotext entries. Typing the unique 4-characters
shortcut does not invoke autotext. If you click on Tools | AutoCorrect
Options | AutoText and locate the desired text, you can click OK and the text
is inserted into the document. 'Show Autocomplete suggestions' is checked.

I'm out of ideas other than renaming normal.dot. Is it likely corrupted or
are we looking at something else?

 

[Beth Melton]

More often than not, if the first four characters are indeed unique for the
AutoText entry then the problem is due to another template containing the
same entries. Check to see if the AutoText entries are in both the document
template (if different from Normal.dot) and your Normal.dot. If you find
duplicates then one of the duplications need to be deleted.

Also check Tools/Templates and Add-ins to see if you have any global
templates. If you find any, you can check for duplicates by temporarily
unloading the template (remove the tick from the checkbox) and trying an
AutoText entry.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Brenda from Michigan]

As seems to often be the case, we could not recreate the problem. Thank you
for the suggestions on where to look.