Iomega HotBurn Pro

B

BK

Using Windows XP with an Iomega external cd burner and their HotBurn Pro
software. Suddenly having a multitude of difficulties trying to burn off
pictures to a cd. The burner is plugged directly into the USB port (not
going through a hub) according to their instructions. Still having fits!

Anyone know anything???
 
Y

Yves Alarie

If all you want to do is copy photos to a CD why not using XP? Simple, as
given below.

To copy photos to CD-R or CD-RW using XP.



1.. Insert a blank CD-R (or CD-RW) into your CD drive. Wait about 15-20
seconds for XP to recognize that a CD-R has been inserted. A window may
open, with a variety of options in it. You don't need any of the options in
this window to copy to a CD-R. There is a Cancel button at the bottom of
this window. Click on it to close this window. If this window does not open,
this is fine just go to step 2.
2.. Click on My Computer and navigate to the folder where your pictures
are located. Open the folder so you can see the files you want to copy.
3.. You now need to select the files you want to copy. Do you want to copy
all the files in the folder? If so, hold the Ctrl key down and press the
letter A. This will select (highlight in blue) all the files in the folder.
If you want to select only some of the files, click on the first file you
want to select. Remove your finger from your mouse, hold the Ctrl key down
and click on the second file you want to select. Continue doing this until
all the files you want to copy are selected. Each time a file is selected it
will be highlighted in blue. If the files you want to select are listed in a
row, you can do it this way. Click on the first file, remove your finger
from the mouse. Hold the Shift key down and click on the last file you want.
All the files between the first and last file you clicked on will be
highlighted in blue.
4.. Once you have selected the files you want to copy, look at the menu on
the left of the selected files. The top menu should be "Picture Tasks". The
last item listed under "Picture Tasks" is "Copy to CD". Click on it. The
other way is to right click on one of the selected pictures. A menu will
open. Click on Send To. Click on your CD drive on the opening list.
5.. The copying process will start (a small window opening at the top of
your screen indicating the progress, wait until completed, also you may not
see this window if you are copying just a few files because the operation is
too fast) and you will get a message, right hand corner bottom of your
screen, "You have files waiting." Click on it.
6.. A window will open. It will show you the photo files you just selected
to copy. Look at the menu on the left and click on "Write these files to CD"
..
7.. A Wizard box will open. Just follow the directions on the screen to
complete the job.
8.. Once you have copied the photos to the CD you may want to copy more to
it in the future. Just insert it instead of inserting a blank CD and follow
the same directions. Just make sure you have enough space on it to add more
photo files. A CD will hold 700 MB but with photo files, don't try to fill
it. Limit to about 200 - 300 photo files per CD and not more than a total of
600 MB. Otherwise it can take a long time to open this CD to view the files,
but if you don't mind the time you can fill it.


Some problems with the above:



1.. You looked for the command "Copy to CD", but it is not there. If so,
repair this way.
Click on Start, click on Run and type the following in the opening textbox:

REGSVR32 SHIMGVW.DLL

And press the Enter key.

Note that there is a space between .32 and SHI..

You did the above, but still no "Copy to CD" command available. Go to step 2
below and check if your drive is set to recording.



2.. You now can find the "Copy to CD" command (or you don't find it) but
it still does not work.
Check if your drive is set for recording. Open My Computer, look under
Devices with removable storage and right click on your CD drive. Click on
Properties. A window will open. Click on the Recording tab at the top of
this window. Then Enable recording. Also, check the box "Eject after
recording" .

You tried this, but you can't find a Recording tab when the window opens. If
so, update the CD driver so it is compatible with XP (particularly if you
upgraded to XP) or something else is wrong as under items 3 or 4 below.



3.. You may have installed some CD copying software to copy music CDs. If
so, this may be interfering with XP. If you use Roxio, update your version
to at least 5.3 or above. If you have Roxio 7, use this to copy photo files.
Copy data instead of copy music. If you have other music CD copying software
make sure you upgrade to a version that will not interfere with XP.
4.. You may have purchased a new computer with a CD/DVD burner. If so, don
't use XP to copy to CD, use the software supplied by the manufacturer and
select the copy data if there is no specific copy photo files option.
5.. Instead of using the Copy to CD command you used the Send to command
and no CD drive is listed there. If you upgraded to XP you should check that
you have a driver for your CD drive compatible with XP or first check that
your drive is Enable for recording as given above. Sometimes you get the
instruction to send to a writable CD drive on the list but you don't get
writable, you get drag and drop or simply the CD drive letter. Click on it,
provided you have checked that the drive is Enabled for recording.
 
B

BK

Thank you so much. Many of your suggestions have proved to be very useful.
However I am still having a few problems. To bring you up to date: I have
uninstalled Iomega HotBurn Pro and am using solely the XP option. Sometimes
the pictures copy and burn just fine, but sometimes I get a "failure"
message that says it was unable to complete the writing process to the cd.
It stops copying, ejects the disk, and the disk is no longer recognized. I
have to throw it away and start with a fresh one.

I have lowered the burn speed and have lessened the number of pictures I
choose to burn in any one session. It will copy several groups of 5
pictures and then suddenly say it was unable to complete the writing process
(the disc is no where near full) and I'm back at square one.

Any more ideas???
 
Y

Yves Alarie

I have used XP from the beginning to copy photos, up to 200 in a session and
never encountered a failure problem. XP needs about 1 GB of hard drive space
when copying to a CD. It is a good idea to use disk defragmentation from
time to time to have this space easily available in a block. The other
possibility is the kind of CD you are using. They are not all of equal
quality, but this seems to be a problem of the past.
When you get "failure" is there a message of some kind with this?
 
B

BK

Well, let's see. I have plenty of hard drive space, and I have tried both
Sony and Memorex CDs.

Here is the verbatim text of the error message I get.

"Cannot complete the CD Writing Wizard. There was an error in the writing
process. The disc you have attempted to write may no longer be usable.
What do you want to do?" Then there are three choices with a radio button
in front of each. The choices are: "Eject this disc and try making
another. Delete the files that are waiting to be written. Save the files
so that I can try again later."

Once I click one of the three choices, the "finish" button becomes the only
other choice I have.

My biggest frustration is that once I get this failure, the disc is totally
unusable. Cannot be recognized or read or anything. I have a waste basket
full of discarded discs, and my pictures are still on my hard drive.
Grrrrrr!

And just as a side note, things were worse with Iomega HotBurn Pro before I
uninstalled it and started trying to use XP. The actual external burner is
recognized and all the tests I've run on it indicate the device itself is
working properly.

I'm at a loss and open to whatever additional suggestions you may have.
 
B

BK

Yes, this article was very helpful. I found some settings to check and
change. If this all works, I'll be forever grateful. I'll keep you posted
on my success or lack thereof.
 
J

John Inzer

BK said:
Yes, this article was very helpful. I found some
settings to check and change. If this all works, I'll be
forever grateful. I'll keep you posted on my success or
lack thereof.
===================================
Yes...please post the result.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 
B

BK

Bummer! I followed the instructions to "run services.msc /s" and set the
IMAPI CD Burning Service to Automatic and clicked the "start" button. Went
back to burn off some pictures with XP and got the same failure notice that
"Cannot Complete the CD Burning Wizard." It actually did go through what
appeared to be the entire burning process and got hung up at "performing
final steps to make the CD ready to use. Estimated time left: 5 seconds."

It was stuck there for quite awhile and then finally ejected the disc with
the "cannot complete wizard" error message.
 
J

John Inzer

BK said:
Bummer! I followed the instructions to "run services.msc
/s" and set the IMAPI CD Burning Service to Automatic and
clicked the "start" button. Went back to burn off some
pictures with XP and got the same failure notice that
"Cannot Complete the CD Burning Wizard." It actually did
go through what appeared to be the entire burning process
and got hung up at "performing final steps to make the CD
ready to use. Estimated time left: 5 seconds."
It was stuck there for quite awhile and then finally
ejected the disc with the "cannot complete wizard" error
message.
==========================
Oh...well...

I'm sorry you did not find your solution.

Thanks for the update.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 

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