Hi,
You may need to set the folder options to see hidden and system folders. Go
to the Control Panel/Folder Options, and on the View tab, set the options so
you can see hidden and system files. Specifically:
Enable (check) "Display the contents of system folders"
Enable (check) "Show hidden files and folders"
Disable (uncheck): "Hide protected operating system files (recommended)"
I also recommend that you disable (uncheck) "hide extensions for known file
types". Then delete the temp fildes under local settings for the user
accounts.
Also, start/run eventvwr.msc, check the system and application logs for
error messages. Post back with any that seem relevant.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org