G
Guest
This was originally a thread at
http://www.microsoft.com/windows/ie...wser&mid=35ab450b-0126-400f-90af-15e5414a17b8,
but it seems that thread may be abandoned and I'm trying to avoid having to
install Netscape on the user's computer.
In a nutshell, the user had a VB Script virus which has allegedly been
cleaned. In addition Win98se has been reinstalled (though not a "clean"
install) and the IE6 upgrade run. The computer can communicate via TCP/IP
(Ping works, background Internet communication works), but IE will not come
up, it either generates an error dialog or hangs the machine.
Jan Il suggested several things in the thread referenced above and here is
my reply to those suggestions from that thread:
I tried all of these with the following results:
-- LSPFIX showed 4 DLLs in the KEEP column, none in the REMOVE column.
-- WinsockFix produced no errors
Problem remained. I removed and reinstalled TCP/IP, just to get a fresh
start, but no change.
At one point I actually got a named error: Invalid page fault in module
QA0IALNB.DLL, if that's any help to anyone.
If I can't solve this, I'm just going to install Netscape for them and be
done with IE, but I REALLY don't want to do that if I can avoid it.
Thanks for all the help.
http://www.microsoft.com/windows/ie...wser&mid=35ab450b-0126-400f-90af-15e5414a17b8,
but it seems that thread may be abandoned and I'm trying to avoid having to
install Netscape on the user's computer.
In a nutshell, the user had a VB Script virus which has allegedly been
cleaned. In addition Win98se has been reinstalled (though not a "clean"
install) and the IE6 upgrade run. The computer can communicate via TCP/IP
(Ping works, background Internet communication works), but IE will not come
up, it either generates an error dialog or hangs the machine.
Jan Il suggested several things in the thread referenced above and here is
my reply to those suggestions from that thread:
I tried all of these with the following results:
-- LSPFIX showed 4 DLLs in the KEEP column, none in the REMOVE column.
-- WinsockFix produced no errors
Problem remained. I removed and reinstalled TCP/IP, just to get a fresh
start, but no change.
At one point I actually got a named error: Invalid page fault in module
QA0IALNB.DLL, if that's any help to anyone.
If I can't solve this, I'm just going to install Netscape for them and be
done with IE, but I REALLY don't want to do that if I can avoid it.
Thanks for all the help.