Internet Explorer - Help!!!

L

Larry Truong

Please help. I cannot load up my IE. When I try to load
it. It gives me a fatal error, i.e., "...IExplore caused a
general protection fault in module GFXDRV.DRV at
001:0006efe..." What should I do to restore it back? I have
tried reload IE 6.0 and it didn't help. Thank you in advance.
 
T

T. Hollingshead

That file has to do with your video drivers... I would
try and update them first - If that doesn't work you
could try and to use a standard VGA driver then load the
video drivers again...

I have seen setting the hardware acceleration to none (or
not on full) help with these types of issues.

Display Properties/ Advanced/ Performance...

Hope this helps...

-t
 
L

Lawrence K Truong

Thanks. I tried reload my graphic driver but it didn't help resolve the
problem. Still cannot start up IE. :(
 
F

Frank Saunders MS-MVP, IE/OE

You probably need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.
 
H

H Leboeuf

Seen too many such error with GFXDRV.DRV recently.

IE 6.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

or:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
 

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