Internet Explorer cannot display the webpage

[Diane Walker]

I am running Windows XP, SP2 and Internet Explorer 7. For some reasons, I
got this error message "Internet Explorer cannot display the webpage" when I
go to yahoo, msn, nbc web sites (including intranet web sites). Instead of
putting the web server name, I put in the IP address of the web server. I
still got the same error message (including the intranet web sites). Do you
have any suggestions on how to fix this problem?

Thanks.

Diane

 

[PA Bear]

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer:
[ignore APPLIES TO section if not running Vista]
http://support.microsoft.com/kb/936211
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

 

[Diane Walker]

Thanks very much for your prompt response and information.

Diane

Internet Explorer stops responding, stops working, or restarts (Guided
Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer:
[ignore APPLIES TO section if not running Vista]
http://support.microsoft.com/kb/936211
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

I am running Windows XP, SP2 and Internet Explorer 7. For some reasons,
I
got this error message "Internet Explorer cannot display the webpage"
when I
go to yahoo, msn, nbc web sites (including intranet web sites). Instead
of
putting the web server name, I put in the IP address of the web server. I
still got the same error message (including the intranet web sites). Do
you
have any suggestions on how to fix this problem?

Thanks.

Diane

 

[PA Bear]

YW Diane. Let us know how you make out, please.

Thanks very much for your prompt response and information.

Diane

Internet Explorer stops responding, stops working, or restarts (Guided
Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer:
[ignore APPLIES TO section if not running Vista]
http://support.microsoft.com/kb/936211
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

I am running Windows XP, SP2 and Internet Explorer 7. For some
reasons,
I
got this error message "Internet Explorer cannot display the webpage"
when I
go to yahoo, msn, nbc web sites (including intranet web sites). Instead
of
putting the web server name, I put in the IP address of the web server.
I
still got the same error message (including the intranet web sites). Do
you
have any suggestions on how to fix this problem?

Thanks.

Diane

 

[Diane Walker]

I still got the same error messages after trying your suggestions. I posted
my question to the Internet Explorer newsgroup. Do you have any other
suggestions?

Thanks.

YW Diane. Let us know how you make out, please.

Thanks very much for your prompt response and information.

Diane

Internet Explorer stops responding, stops working, or restarts (Guided
Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer:
[ignore APPLIES TO section if not running Vista]
http://support.microsoft.com/kb/936211
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Diane Walker wrote:
I am running Windows XP, SP2 and Internet Explorer 7. For some
reasons,
I
got this error message "Internet Explorer cannot display the webpage"
when I
go to yahoo, msn, nbc web sites (including intranet web sites). Instead
of
putting the web server name, I put in the IP address of the web server.
I
still got the same error message (including the intranet web sites). Do
you
have any suggestions on how to fix this problem?

Thanks.

Diane

 

[Plato]

I am running Windows XP, SP2 and Internet Explorer 7. For some reasons, I
got this error message "Internet Explorer cannot display the webpage" when I

Use Firefox.

 

[PA Bear]

X-post to IE General

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

I still got the same error messages after trying your suggestions. I
posted
my question to the Internet Explorer newsgroup. Do you have any other
suggestions?

Thanks.

YW Diane. Let us know how you make out, please.

Thanks very much for your prompt response and information.

Diane

Internet Explorer stops responding, stops working, or restarts (Guided
Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer:
[ignore APPLIES TO section if not running Vista]
http://support.microsoft.com/kb/936211
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Diane Walker wrote:
I am running Windows XP, SP2 and Internet Explorer 7. For some
reasons,
I
got this error message "Internet Explorer cannot display the webpage"
when I
go to yahoo, msn, nbc web sites (including intranet web sites).
Instead
of
putting the web server name, I put in the IP address of the web
server.
I
still got the same error message (including the intranet web sites).
Do
you
have any suggestions on how to fix this problem?

Thanks.

Diane

 

[Diane Walker]

Thanks for your suggestion. I also tried Firefox and got the same problem.
Do you have any other suggestions? Thanks.

 

[HeyBub]

Use Firefox.

But Firefox is not a genuine Microsoft product.

Using it may void your warranty and give your cat warts.

 

[Daave]

I am running Windows XP, SP2 and Internet Explorer 7. For some
reasons, I got this error message "Internet Explorer cannot display
the webpage" when I go to yahoo, msn, nbc web sites (including
intranet web sites). Instead of putting the web server name, I put
in the IP address of the web server. I still got the same error
message (including the intranet web sites). Do you have any
suggestions on how to fix this problem?

Do you recall doing anything in particular prior to noticing this
problem?

First, we need to determine if you have *any* Internet connectivity.

Go to Start > Run and type cmd in the box then press the <Enter> key. At
the command prompt, type:

ping www.google.com

What was the result?

 

[Diane Walker]

My Internet Explorer and Firefox was working before I cleaned up the hard
drive. Now, I cannot ping any web sites. I got the result "Request Timed
out". I can ping my internal servers. I can open Outlook. Thanks.

 

[Daave]

So it looks like whatever occurred during "cleaning up" your hard drive
is responsible for your current problem. How exactly did you clean
up your hard drive?

In addition to being able to open Outlook, are you able to send or
receive e-mail?

Have you tried a System Restore to a date before you cleaned up the hard
drive?

How do you connect to the Internet? Do you have a router? Have you
contacted your ISP?

Finally, in the event you need to repair and reset your Winsock
settings, see:

http://windowsxp.mvps.org/winsock.htm

 

[Diane Walker]

I go to Windows Explorer and manually delete files from the Temp folder.
After I cleaned up my hard drive, I was able to browse the internet for over
3 days. I am able to send and receive email.

I have not tried System Restore. I connect to the internet through ethernet
cable. We have a T3.

At this point, I don't know if my Internet Explorer or Windows XP has a
problem.

Thanks.

 

[Diane Walker]

I can ping the intranet web sites that do not start with "www". For
example, I can ping "webmail.company.com" and got the reply. However, I
cannot ping "www.company.com." I got the error message when I open
http://webmail.company.com. The error message is "Address is not valid"

Thanks.

 

[Daave]

Diane, it sounds to me like this is a work computer. That being the
case, you need to ask your IT person.