Internet Connection Problems

[Guest]

My friend is having problems connecting to the internet... She ran ad-aware and deleted some files that were not supposed to be deleted... she uses wal-mart internet, and i'm sure it has a lot to do with the problem... She has uninstalled and re-installed it a few times and it still won't work... it makes it to "Talking to Network" Step5 before stopping.... any advice???

 

[Ricky]

See if this helps...

If you lost your Internet connection after removing spy-ware
(such as NewDotNet, and Commonname) the following steps will help
restore your connection. This works for Windows 9x/NT/2000/XP.

1.) Download WinsockFix.zip. (by: Option^Explicit)
http://members.shaw.ca/installations/WinsockFix.zip

2.) UnZip WinsockFix.zip
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the
database.
After the program is complete, reboot

 

[Guest]

can someone with a working dialup account enter their dialup phone number ,user name and password and see if they can connect to thier account. if they connect ok then you know your friends pc is working ok.